Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,916 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(101)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(34)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Edward H.
Great customer service and very responsive
September 30, 2025
Edward H.
Great customer service and very responsive
September 30, 2025
Ognen H.
They delivered the material as agreed. Carlos was very helpful and was on top of the whole order. Highly recommend.
September 30, 2025
Ognen H.
They delivered the material as agreed. Carlos was very helpful and was on top of the whole order. Highly recommend.
September 30, 2025
Daniel
Julio did a great job helping me get my road base delivered fast at a great price!
September 30, 2025
Jimmy
The person helping me was named Julio. Nowadays people never actually answer the phone, it was so nice to talk not only to a real person, but somebody who could answer questions, and help me get everything I needed.
September 30, 2025
Antonio L.
(Translated by Google) Very good (Original) Muito bom
September 29, 2025
Antonio L.
(Translated by Google) Very good (Original) Muito bom
September 29, 2025
Codie
Quick, responsive, helpful, and very accommodating! They helped me make adjustments to my shipment including changing the gravel type and delivery day. They are very quick to respond to texts and provide updates about the delivery.
September 29, 2025
Codie
Quick, responsive, helpful, and very accommodating! They helped me make adjustments to my shipment including changing the gravel type and delivery day. They are very quick to respond to texts and provide updates about the delivery.
September 29, 2025
Joseph D.
Arrived on time with the correct order. Gamble Trucking out of Dry Run PA did great and put the stone right where I wanted it. Altogether another excellent experience with Hello Gravel.
September 29, 2025
Joseph D.
Arrived on time with the correct order. Gamble Trucking out of Dry Run PA did great and put the stone right where I wanted it. Altogether another excellent experience with Hello Gravel.
September 29, 2025
Aubrey f.
I just got my gravel delivered promptly, in the right place and at a reasonable price. My husband was even surprised by free delivery.
September 29, 2025
Sister M.
I just got my gravel delivered promptly, in the right place and at a reasonable price. My husband was even surprised by free delivery.
September 29, 2025
Sandra L.
Hello Gravel Rocks! No pun intended. We placed an order on Thursday for a Saturday delivery. Not only was it delivered, it arrived within the time window we were given. The company was very responsive and communicated with us from order placement to checking in on the delivery experience. We will definitely be using Hello Gravel for all of our future projects. Ssndra Lowndes
September 29, 2025
Sandra L.
Hello Gravel Rocks! No pun intended. We placed an order on Thursday for a Saturday delivery. Not only was it delivered, it arrived within the time window we were given. The company was very responsive and communicated with us from order placement to checking in on the delivery experience. We will definitely be using Hello Gravel for all of our future projects. Ssndra Lowndes
September 29, 2025
Peggy A.
Thank you for prompt delivery. Mulch was of good color and quality. Delivery driver was courteous and respectful, wanting to be clear about where to unload the mulch. Thanks for a great purchase and delivery experience!
September 27, 2025
Peggy A.
Thank you for prompt delivery. Mulch was of good color and quality. Delivery driver was courteous and respectful, wanting to be clear about where to unload the mulch. Thanks for a great purchase and delivery experience!
September 27, 2025
Steve S.
Fantastic customer service, delivery, and product. I'm very happy with my experience and I highly recommend Hello Gravel.
September 26, 2025
Steve S.
Fantastic customer service, delivery, and product. I'm very happy with my experience and I highly recommend Hello Gravel.
September 26, 2025
Rakesh K.
Perfect! For what I needed.
September 26, 2025
Rakesh K.
Perfect! For what I needed.
September 26, 2025
Linwood C.
These guys were great to work with! Great communication and follow up. Offered advice on my project and selection, confirmed delivery and showed up right on time. I had only a few days left and because of Hello Gravel it was done. Thanks 🙏
September 26, 2025
Linwood C.
These guys were great to work with! Great communication and follow up. Offered advice on my project and selection, confirmed delivery and showed up right on time. I had only a few days left and because of Hello Gravel it was done. Thanks 🙏
September 26, 2025
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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