Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.
★ 4.9 from 1,550+ customer reviews on Google & our site
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #4 Limestone(95 · Crushed stone, drain rock & rip rap)
- #57 Crushed Stone(25)
- #57 Limestone(95 · Crushed stone, drain rock & rip rap)
- #89 Crushed Stone(95 · Crushed stone, drain rock & rip rap)
- 1 1/2" Crushed Gravel(9)
- 3/4" Crushed Stone(31)
- 3/8" Crushed Stone(7)
- Asphalt Millings(168 · Driveway & base gravel)
- Compost(102 · Topsoil, garden soil & compost)
- Concrete Sand(44 · Sand)
- Crushed Concrete(9)
- Decomposed Granite(55 · Decorative rock & pea gravel)
- Drain Rock(8)
- Driveway Gravel(99)
- Fill Dirt(42)
- Fill Sand(6)
- Garden Soil(10)
- Hardwood Mulch(10 · Mulch & wood chips)
- Mason Sand(16)
- Painted Desert(55 · Decorative rock & pea gravel)
- Pea Gravel(7)
- Playground Sand(44 · Sand)
- Riprap(95 · Crushed stone, drain rock & rip rap)
- River Rock(11)
- Road Base(34)
- Topsoil(42)
- Walkway Gravel(18)
Recent Reviews
Helen H.
Great delivery. The gravel was spread evenly in the desired area which lessened a need for extended work. It was greatly appreciated!
Oct 22, 2026
Russell E.
The price for my product was good and the delivery was excellent. The delivery driver did exactly as I requested under very difficult conditions. I highly recommend this company!
Oct 22, 2026
Nick S.
no surprises and great service
Oct 21, 2026
Ruth R.
Very painless. Lots of clear communication and delivery was seamless. Definitely will use again!
Oct 21, 2026
JAN G.
Delivered in Milwaukee · Oct 21, 2026
Richard D.
Great customer service and quick delivery
Oct 21, 2026
Ryan H.
The order was excellent, the entire process went smoothly. I ordered the walkway gravel for a project around the home and the road base for a patio. The delivery driver placed it exactly where I wanted it and it was delivered on time. Excellent customer service.
Oct 20, 2026
Chad G.
Quick, efficient process. And great communication throughout!
Oct 20, 2026
Columbus
Second time ordering and all went perfectly. If I ever need again, I'll be returning for a third time.
Oct 20, 2026
N W.
Ordered top soil from Hello Gravel. Excellence service from Carlos. Delivery was prompt, product was good quality, and reasonably priced. Ordering online was easy. Type of products and uses explained, help me decide what product I was going to need for my yard project. Highly recommend. Will use this company again!
Oct 20, 2026
Steven S.
Oct 20, 2026
Christian “.
Overall great experience. Carlos was very helpful and they were able to deliver within 48 hours. Overall, very pleased.
Oct 20, 2026
Ryan M.
I had such an easy time with Hello Gravel. I was a bit worried about placing an order like this on the internet, but as soon as it was done, I was contacted by a real person (in my case, the lovely Angelica). She was friendly and helpful and made sure everything was set for my delivery. When it came, the driver was friendly and accommodating, putting the gravel exactly where I wanted. All in all, a great experience and I'm certain to use Hello Gravel again as a homeowner!
Oct 20, 2026
James K.
Oct 20, 2026
Matthew H.
By far the best customer service. Started with the order process to the exceptional delivery driver. Will be using this company in the future.
Delivered in Kennedale · Oct 20, 2026
Carlos M.
I am happy. They are professionals and have great prices and excellent products
Delivered in San Bernardino · Oct 20, 2026
MAckie K.
The drain rock we received was exactly what we needed for our French drain project. It was ideal and unloaded promptly and right where we needed it to be. I would highly recommend based on excellent service and a great delivered product. I am planning on ordering another 7 tons soon!
Delivered in San Diego · Oct 20, 2026
Gregory B.
Oct 19, 2026
Brandon B.
It was exactly what we needed and worked perfectly for the job.
Delivered in Orlando · Oct 19, 2026
Carolyn M.
Hello Gravel made ordering fill dirt so easy. They were quick and the communication was excellent. I plan to use them again for gravel next.
Oct 19, 2026
GARY L.
Delivered in Vallejo · Oct 18, 2026
Mandeep D.
Very detail oriented and professional staff ensuring a hassle free and prompt delivery.
Oct 18, 2026
Randy B.
I was skeptical about this arrangement but it worked perfectly.
Oct 17, 2026
Chris M.
Very professional, friendly, and timely. Helped me with determining best spot.
Oct 17, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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