Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.
Rated 4.9 from 1,350+ customer reviews on Google & our site
Rating breakdown
What customers say about Hello Gravel
Customers praise the punctual, professional delivery drivers and responsive staff who communicate well, with several saying the gravel was placed exactly where they wanted it.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 15,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #4 Crushed Stone(102 · Crushed stone, drain rock & rip rap)
- #57 Crushed Stone(27)
- #57 Limestone(102 · Crushed stone, drain rock & rip rap)
- #89 Crushed Stone(102 · Crushed stone, drain rock & rip rap)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(34)
- 3/8" Crushed Stone(8)
- 50/50 Topsoil & Compost Blend(103 · Topsoil, garden soil & compost)
- Asphalt Millings(172 · Driveway & base gravel)
- Black Mulch(9 · Mulch & wood chips)
- Compost Soil(103 · Topsoil, garden soil & compost)
- Concrete Sand(45 · Sand)
- Crushed Concrete(10)
- Decomposed Granite(54 · Decorative rock & pea gravel)
- Drain Rock(8)
- Driveway Gravel(101)
- Fill Dirt(51)
- Fill Sand(7)
- Garden Soil(11)
- Hardwood Mulch(9 · Mulch & wood chips)
- Mason Sand(17)
- Painted Desert(54 · Decorative rock & pea gravel)
- Pea Gravel(8)
- Playground Sand(45 · Sand)
- Riprap(102 · Crushed stone, drain rock & rip rap)
- River Rock(12)
- Road Base(39)
- Topsoil(45)
- Walkway Gravel(18)
Recent Reviews
Bryce O.
Ordering scheduling and delivery were fast 1,2,3 took me 20 min total and I was all set it was great experience.
Nov 10, 2026
Greg H.
I initially had a problem with the delivery, however, one of the owners of the company contacted me directly and got the problem resolved. Very impressed with his reaching out personally and quickly resolving the issue.
Nov 10, 2026
Michael H.
We needed field dirt for our property. This company was easy to work with and provided what we needed. The soil was clean and fresh which helped us with our project. Thanks!
Nov 10, 2026
South F.
I’m very pleased with my experience. The staff when I was ordering was very knowledgeable and precise and helpful. The delivery process was smooth and they came when they said they would come. I would definitely use them again and recommend them to anyone.
Nov 10, 2026
Candy A.
This was the 2nd time I've purchased from Hello Gravel and indeed am planning a 3rd purchase to complete my 2-year property renovation project. That says it all!
Nov 10, 2026
Justin
Perfect communication and delivered exactly like I wanted. I will be using them again
Nov 10, 2026
Oswaldo C.
Delivered in San Bernardino · Nov 10, 2026
Lars H.
Nov 10, 2026
Terry S.
Everything was very professional and super friendly. From the initial order to the scheduling and the delivery. It was breath of fresh air. They keep you informed of the process and delivery. Great to work with. The driver was flexible and put the sand exactly where we needed it. I will use them for all future needs
Delivered in Sterling Heights · Nov 10, 2026
Curtis B.
Very good
Nov 10, 2026
Abdul S.
Best pricing supplier for the sand we purchased. Also very accomdating and responsive. They dumped the sand in the exact center of the tarp we layed out for them, they didnt leave a mess or a drag materials. Very happy with them and will definitely use them again.
Nov 10, 2026
Keith M.
The driver was on time and delivered the right amount or materials to complete the job.
Delivered in Eagle Mountain · Nov 9, 2026
Marilou D.
Delivered in Shreveport · Nov 9, 2026
Prasad M.
Did exceptional service.was very prompt in letting me know the delivarytime.
Nov 9, 2026
Mike M.
Delivered in Marthasville · Nov 8, 2026
Andrew M.
Delivered when promised and placed right on the spot.
Delivered in Frisco · Nov 8, 2026
Nancy K.
Good! I will say the quality is good, but the cost is high for the amount of sand delivered.
Delivered in Tempe · Nov 8, 2026
Karen S.
Great experience - easy ordering and delivered on time. The driver was extremely helpful and courteous.
Nov 8, 2026
Raymond M.
Delivered in Bridgeton · Nov 7, 2026
W T.
Delivery was on time, very professional, and exactly as expected based on my last two deliveries!
Delivered in Savannah · Nov 6, 2026
Collete D.
Communication from the time we placed the order up to delivery was fantastic, and the driver was great. Dropped the load right where we needed it. Will definitely use Hello Gravel for any future needs!
Nov 6, 2026
RC S.
Quick, professional, and affordable!
Nov 6, 2026
W. T.
Fairly priced, promptly delivered, quality product.
Nov 5, 2026
Xiaomei B.
Nov 5, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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