Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,819 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(23)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(2)
- Drain Rock(7)
- Driveway Gravel(97)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(15)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(43)
- Walkway Gravel(19)
Recent Reviews
Brent H.
Order was delivered ahead of schedule and process was simple. The employees communicated throughout the process assuring everything went smoothly.
October 1, 2026
Jamie P.
Great company to deal with. Great communication. Keeps you well informed and helps on decision making . Best price I could find and on top of it , they gave me a discount. Driver was friendly and easy to get along with. Highly recommend this company. AAA+++
October 1, 2026
Jessica M.
Got what we asked for. Great communication and right on time!
October 1, 2026
Howard l.
Just got 3cubic yards of high quality top soil and fertilizer. I asked the driver Tommy if he could drop the soil at end of my driveway. This was a change of plans. Tommy DID IT thru my 8 foot width gate. Much Appreciation to this expert crew!
October 1, 2026
David M.
October 1, 2026
Lyle f.
Excellent customer service from start to finish. I will definitely use them again.
September 30, 2026
Aron B.
They helped me spec exactly the right type of stone for my project and delivery was a breeze. Thank you!
September 30, 2026
Chris K.
The stone I wanted delivered when I wanted for the price I wanted.
September 30, 2026
Michael A.
Curious and professional driver. Company is very easy to work to get you need when you need it.
September 30, 2026
Randy R.
September 30, 2026
Terri L.
We received the best communication and support during the buying and delivery processes. User friendly links and fast quote, and the river rock is exactly as we pictured it. Would recommend Hello gravel from anywhere in the USA.
September 30, 2026
Edward R.
Good evening Nina, just to respond to your inquiry about my experience with your company is to say that i was led to believe that I was dealing with a local company. I was wrong. I spent a large amount of money to a national company to deliver top soil that was delivered by a different local company. I purchased topsoil from that company a few years ago and paid a small price then, based on your charges to me. I have no plans on purchasing any additional material from your company. Despite the fact that the delivered material was fine, I have no plans to purchase from your company again.
September 29, 2026
Christopher Y.
Sam delivered our Drain Rock hassle free and is such a personable guy! Product was as advertised and easy to schedule as well as the best price available. Very happy.
September 29, 2026
Paul H.
Keronica Lewis did amazing job. The company was fast for delivery literally got it delivered the next day and the order was perfect! I will use them again!!
September 29, 2026
David s.
They did an excellent job and were very helpful.
September 29, 2026
Lorna L.
Wonderfully professional! The work was done beautifully and quickly and I was kept updated at every step of the process! Would definitely use this company again!
September 29, 2026
David S.
September 29, 2026
Sri k.
Ordered 3 tons of driveway gravel and it was promptly delivered next day and dumped on spot where it was needed.
September 29, 2026
William M.
Prompt on time delivery. Whole process was painless. Will use if needed again.
September 29, 2026
Victor C.
September 29, 2026
Bill V.
Everyone associated with the order was very responsive and friendly. The delivery was on time and dropped off exactly where I wanted it.
September 29, 2026
Anya J.
I will absolutely buy rock for Hello gravel. Great price. The communication was excellent. The driver dumped the gravel in the right spot. Very professional. I will be doing business with them again.
September 28, 2026
Samer H.
Carlos Great guy great delivery
September 28, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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