Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Alma M.
They called to make sure I ordered the correct amount, then on delivery day they were running a little late and let me know. The driver was great, he told me exactly how he was going to drop the load on my marked spot and did so with great aim.
February 12, 2026
Christopher S.
Quick delivery. Asked for fill and got high quality top soil. Would definitely order from Hello gravel in the future.
February 12, 2026
Claude N.
This hello gravel is the real deal!!! It was so easy to order and they stayed in touch with me the whole way! Helped me calculate the amount I needed and was straight up on pricing and shipping! No hassle and I picked the delivery date! It was so awesome! Bam! Easy as pie! Really like doing business like that! I will definitely use this company again in the future! My driveway is massive and needed gravel in the worse way! Even the driver was friendly! Two thumbs up!
February 11, 2026
Mark H.
The communication was very good. Everyone I spoke with was polite and friendly. They ensured I was satisfied.
February 11, 2026
Cary J.
It was very easy to order the material I needed for our project. The dirt showed up on time and was excellent quality.
February 11, 2026
Kenneth H.
Excellent service. Easy ordering and timely delivery.
February 10, 2026
Monika G.
Great service, I ordered online and received the delivery in 2 days. Product was exactly what I ordered, couldn't be happier.
February 10, 2026
Mike M.
Great service and great communication
February 9, 2026
Brian K.
Excellent communication and on time delivery.
February 9, 2026
Gary H.
Communication was great, normally when I order stuff they show up in a big dump truck this one was smaller so the guy made 3 trips. It spread nice In field, can’t wait to see how it helps the corn
February 8, 2026
Aileana W.
Order ok Thanks
February 7, 2026
Samuel y.
The material was delivered on the time given, the driver did a great job in the placement of the material.
February 5, 2026
Sean S.
On time great customer service. Product as described 👌 very helpful made sure everything was correct 👍 👌 😀
February 5, 2026
Hannah H.
I ordered fill dirt came on time with no issues . Communication was great . Carlos was very pleasurable to talk to and driver was very friendly and understanding as to where I needed it dumped. The only downside was 3 tons is not very much for the price and for what I needed, my bad didnt have enough to complete the job. Thanks again for the service appreciate it.
February 4, 2026
Sarah O.
Ordering was intuitive and easy, and the customer service team was incredibly kind and helpful in finalizing our delivery. I’d absolutely use Hello Gravel again for future projects!
February 3, 2026
Jorge R.
Delivery driver was friendly and followed instructions to the letter.
February 2, 2026
Sebastian D.
Great service, promt response and on-time delivery. I am very satisfied with Hello Gravel. Highly recommended!
February 2, 2026
Tito B.
Super smooth order, dropped load precisely where requested. These guys are awesome. Will buy again from them. Ordered 10 tons for shooting range berms…still have a little left over…get more than you think you’ll need is my advice.
January 30, 2026
Tinh T.
I want to personally thank you Cadian for her hard work! She was so patient and thorough in getting me the correct soil for my project. Thank you for your hard work and dedication to customer service.
January 30, 2026
Michael H.
On time and on target. Well done.
January 29, 2026
Mark G.
Excellent communication.. and on time deliveries.. extremely happy with their service
January 29, 2026
Candice A.
Everything was done with excellence and professionalism. Thank you.
January 29, 2026
Selena S.
The team was excellent, from just asking for a quote, placing my order for dirt, to the delivery, was a great experience. They put the dirt exactly where I wanted it. We will definitely be back for more.
January 29, 2026
Stacey K.
Ordering with hello gravel was very easy Andre was very helpful and understood my needs. Gravel was delivered in a timely manner. Definitely will order from them again.
January 29, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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