Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Dennis M.
Dealing with the personnel, it was very enjoyable and he was placed in the right place in a timely manner and I sure do appreciate the help. I will order my things soil wise gravel through this company.
February 23, 2026
Darryl B.
I had a great experience ordering gravel from HelloGravel.com. The ordering process was simple, the delivery was on time, and the material quality was exactly what I expected. The driver was professional and placed the gravel exactly where I needed it. I would definitely use them again and recommend them to anyone needing gravel delivery.
February 23, 2026
Scott C.
Prompt service and delivery was Flawless
February 20, 2026
Tim M.
Super great communication; comparable pricing; responsive to customers schedule. Showed up right on time.
February 20, 2026
Darby P.
Team was very helpful in selecting correct product. Delivery was made efficiently and driver very courteous. I would highly recommend this company.
February 20, 2026
Claude N.
This is my 2nd order from Hello gravel! It went like clockwork like the first time! I really like dealing with this company, they are straight up and honest! Driver was here earlier this time which was great! Will always use this company in the future!
February 20, 2026
Peter W.
Great communication even though I had to change the date. Was notified that the delivery would be 30 minutes early which was fine. Good product, good price, great communication.
February 19, 2026
James M.
I would like to thank you again for the wonderful job that you did for me and how easy you made it for me to order the three orders that I have placed with you….👏💯
February 19, 2026
Von S.
Everything from ordering to delivery of the material was done perfectly.
February 19, 2026
Rock H.
We have ordered multiple loads of dirt and gravel from hello gravel. They have been very easy to work with and always deliver in a timely manner. Would highly recommend.
February 18, 2026
Darwin P.
They were a big help. I needed gravel, but I really did not compute the requirements very well. They were able to help me and get me exactly what I needed not only that, but it was a great price. If I need more, I know where to go.
February 18, 2026
Joanna C.
Communication was efficient and friendly.
February 18, 2026
Lawren W.
Everything was great from talking to sales ,with delivery right on time and the driver could not have been more accommodating. With the product being delivered spot on to what I was expecting by its description.
February 18, 2026
Daniel C.
I appreciate
February 18, 2026
Marcello G.
Andre was great and easy to work with “.
February 18, 2026
Valentin S.
Andre was very attentive and professional. I appreciated his service.
February 18, 2026
Jennifer T.
Nice people, delivery done as expected.
February 17, 2026
Melaine Y.
Great communication and a great experience!
February 17, 2026
Diane B.
After we ordered, they were very responsive with the delivery scheduling. The delivery was on time and the gravel was exactly what we needed.
February 17, 2026
Annatalie S.
They were fast and friendly! Great product couldnt be happier!
February 17, 2026
John H.
Very professional and polite
February 16, 2026
Essie J.
Excellent
February 12, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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