Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Charles J.
Worked with Engadi with coordination of the delivery of my 5 tons of fill dirt. And I am very happy to have had someone that kept me in the loop when ever there where changes. They gave me clear guidance on marking the drop location. And the delivery went out without an issue. I would like to thank the delivery driver he dropped right where I needed it and Engadi for keeping everyone in the loop
March 5, 2026
Nick V.
Very good service
March 5, 2026
Laura M.
Ordering was very easy. Delivery was very prompt. I would have liked it better if he had knocked on my door before dumping it just to make sure it was in the right place since I had said I would be home. He did dump it in the right place though so everything was great!
March 5, 2026
MK L.
Smooth website, consistent communication, on time arrival, correct order, and looks GREAT; Would Recommend
March 5, 2026
Chauntee M.
Communication was excellent with this company, which is one key feature that is highly respected. The delivery was on time within the time frame given. And the driver was excellent, no damage done.
March 5, 2026
Jeannie F.
Communication was great I knew the entire time what was going on when my dirt was going to get here Great experience.
March 4, 2026
Shannon J.
Delivery was on time, driver was friendly.
March 4, 2026
Chris S.
Ordering and delivery was exceptionally easy.
March 3, 2026
Theresa T.
Very friendly and very communicative. Super fast delivery.
March 3, 2026
Aubrey V.
Easy to order. Great communication. Good price.
March 2, 2026
Jerry P.
Good communication and great vendor
March 2, 2026
Pam S.
Hello Gravel was a time saving, cost effective, pleasant experience. There were no hidden fees like a couple of other companies tried to surprise me with - made it a PITA to make sure my card didn’t get charged. UGH! With HG, communicationwas prompt, friendly, respectful and informative. Ordering was easy and I received exactly what I needed exactly when I was told I would receive it. The delivery driver was courteous.
March 2, 2026
Keisha A.
I did my background check. The price was great and the driver was professional and on time. I will definitely use Hello Gravel again!
March 2, 2026
LANGE P.
I recently ordered Hello Gravel Black Mulch, and I couldn’t be happier with the results. The color is deep, rich, and consistent, which instantly gave my landscaping a clean, high-end look. It really makes the plants and greenery pop. The mulch itself is high quality, evenly shredded, and easy to spread. It covered well without a lot of waste, and it settled nicely after watering without washing out or looking patchy. Delivery was smooth and on time, and the material arrived fresh and ready to use. Overall, it completely transformed the appearance of my yard and gave it that professionally landscaped finish. Highly recommend if you want bold color, great coverage, and a polished curb appeal upgrade.
February 28, 2026
Micaela
It was easy to order and do the schedule for the delivery. Very clear instructions, and the compost arrived on time!
February 27, 2026
John S.
Very easy use there sight. Then you chat with great staff and walk you through everything. After purchase keep you informed alway to delivery and right after delivery finished. First class out fit and company.
February 27, 2026
Joellen S.
Very helpful company. Communicated all through the process of ordering and delivery. Soil looks great to go into my raised garden beds, here in Arkansas. I would recommend the company highly.
February 26, 2026
Steven O.
The Communication was exceptional throughout the process. Ordering was easy.
February 26, 2026
Brinton D.
Delivery was fast and everything went well
February 25, 2026
Abdulla A.
The communication was great and the service was fast and exactly what I needed. Thank you!
February 24, 2026
Mark G.
Driver very professional and Daniell was very great as well! They will be the one I call for any other needs! Very satisfied!
February 24, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
Ready to join our happy customers?
Get premium landscape materials delivered to your door. Fast, easy, and at the right price.