Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Peter H.
They gave me the best price, excellent phone manners. They were super polite and thorough. Offered same day delivery - kept me in the loop the whole time, gave me a nice short delivery window and showed up on time. I'll use them for all my gravel needs in the future.
March 19, 2026
Cat
Andre at Hello Gravel was extremely helpful. The price was fair, delivery on time, and communication throughout the entire process was perfect.
March 19, 2026
Cat
Andre at Hello Gravel was extremely helpful. The price was fair, delivery on time, and communication throughout the entire process was perfect.
March 19, 2026
Dayriana R.
They communicated very well easy process no issues will use again
March 13, 2026
Mark B.
Excellent service! I was having a lot of trouble finding fill dirt and Hello Gravel did it quickly and easily! And, the quality of the dirt was exactly what I needed. Thank You Hello Gravel!
March 13, 2026
Richard Y.
Great team, excellence customer service and communication and willing to work with you through entire process. Delivery was on time and communicated really well! The river rocks are great quality! Will be using Hello gravel again and once I complete this project!
March 13, 2026
Robert M.
Communication was great and delivery was great. If you can’t find it locally give Hello Gravel a call. Delivery was on time as agreed to.
March 12, 2026
Mark G.
I’ve used Hello Gravel two times now they are always so professional and great prices! I guarantee you if I have any gravel or rot need they’re the ones I go to and I would suggest you I’ll do the same. They’re a great company. Great people great communication.!
March 12, 2026
Alan M.
Very easy process. Excellent communication. Driver dropped the stone exactly where I asked, even though I wasn't there. Will use again. Thank you!
March 11, 2026
Kim L.
Andre was great! Super quick response time and communication and rocks were delivered next day- this is my second order with them and will continue to use them going forward
March 10, 2026
Melissa M.
Ordered through the AI via text and it was very easy. I only ordered 3 tons of road base or crush and run so we could cover our muddy drive way, but will be ordering another 3 tons for another project this week. The delivery was on time and dumped where I asked while I was at work.
March 10, 2026
Bruce S.
Everything went as planned
March 10, 2026
Jeff R.
Everything was great! They communicated the whole way through the process. The product was delivered on time and looks exactly like what I wanted.
March 9, 2026
Keith H.
Using this rock for our driveway at the backside of our house. Filling in some pot holes and reduce mud holes in the yard. Some rock will be for a clothes line area also.
March 7, 2026
Gary F.
Was a great experience 2-day delivery put it right where I wanted it
March 6, 2026
Alesia H.
Julio Morsles was so nice. I was a little nervous due to being scammed in the past with online orders. He assured me that you guys were legit. I will see how far this rock goes. I might need to order more. Thank you so much
March 6, 2026
Fred C.
Well please with the delivery... will use this company again
March 6, 2026
Derick W.
Excellent service. Came when he said he would come. Delivery was no problem. Had a grass driveway turned mud. And now no more mud.
March 5, 2026
Stanley R.
Prompt delivery, placed in tight area.
March 5, 2026
Linda M.
Smooth delivery and good customer service
March 5, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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