Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Haden N.
Super easy to work with, was able to text through the process and get the top soil delivered with no hiccups. Will certainly be using them in the future for sand and other services.
March 28, 2026
Haden N.
Super easy to work with, was able to text through the process and get the top soil delivered with no hiccups. Will certainly be using them in the future for sand and other services.
March 28, 2026
Austin M.
Experience of ordering was a breeze, products offered are clearly described and pictured. Delivery came super fast and right on schedule
March 28, 2026
Stefan A.
I live in the mountains and getting aggregate is not easy, but Hello Gravel made it very easy. I did it all within one day of ordering by text message. From the moment I texted an inquiry, they literally responded within a minute. Within less than a day, I was already putting an order in via text as. It was dropped off next day. It doesn’t get any better than this.
March 27, 2026
Stefan A.
I live in the mountains and getting aggregate is not easy, but Hello Gravel made it very easy. I did it all within one day of ordering by text message. From the moment I texted an inquiry, they literally responded within a minute. Within less than a day, I was already putting an order in via text as. It was dropped off next day. It doesn’t get any better than this.
March 27, 2026
Terry M.
VERY GOOD COMMUNICATION WITH DRIVER WHO WAS VERY FRIENDLY PUT GRAVEL RIGHT WERE I ASKED RECOMMEND DEALING WITH AGAIN
March 27, 2026
Glen D.
Executed perfectly. Delivered on time and put in the correct spot. Great communication
March 27, 2026
Glen D.
Executed perfectly. Delivered on time and put in the correct spot. Great communication
March 27, 2026
Michael S.
Delivery driver was amazing. He drop the load exactly where we wanted it!
March 26, 2026
Lorna F.
Communication was frequent & helpful
March 26, 2026
Michael M.
The guy was great real fast and professional.
March 26, 2026
Doug M.
Made an online request for an urgent need for rock and got great service from Cadian. We have a very remote work site and other folks were reluctant to deliver. We needed the rock and Hello Gravel came through.
March 25, 2026
Doug M.
Made an online request for an urgent need for rock and got great service from Cadian. We have a very remote work site and other folks were reluctant to deliver. We needed the rock and Hello Gravel came through.
March 25, 2026
Laura P.
Julio was awesome! I am helping my mom from afar and he made it easy and will make it easy on her at delivery. Thanks Julio
March 24, 2026
Laura P.
Julio was awesome! I am helping my mom from afar and he made it easy and will make it easy on her at delivery. Thanks Julio
March 24, 2026
Keith K.
Communication and ordering was great. Delivery was spit on.
March 24, 2026
Sasha T.
Quick, friendly and fast service.
March 23, 2026
Hugh M.
Great service fast accurate on time, very fair pricing. 10 tons top soil now you see it now ya don’t. I have order several different types of materials over the last year from hello gravel, always friendly always fast flexible service.
March 23, 2026
Hugh M.
Great service fast accurate on time, very fair pricing. 10 tons top soil now you see it now ya don’t. I have order several different types of materials over the last year from hello gravel, always friendly always fast flexible service.
March 23, 2026
Jason H.
Very friendly and efficient
March 23, 2026
Craig S.
Everyone was easy to work with and delivery was on time. Thanks
March 21, 2026
Jerry P.
Easy to order with decent pricing
March 20, 2026
Jose R.
Excellent
March 20, 2026
Peter H.
They gave me the best price, excellent phone manners. They were super polite and thorough. Offered same day delivery - kept me in the loop the whole time, gave me a nice short delivery window and showed up on time. I'll use them for all my gravel needs in the future.
March 19, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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