Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Michael L.
Working with Hello Gravel was super easy and convenient and I am very busy so love easy and convenient! I filled out a form for a quote on their website last week and honestly forgot about it..their text agent reached out and got me all set up along with comparative rates (showing me I got a good deal) and then set up delivery for later that week. I got a soil / sand mixture for lawn leveling and it was incredibly easy and now it is in my driveway ready to roll for this weekends project. I will 100% be calling them back for mulch in a month or two
April 16, 2026
Karl K.
Great! Arrived perfectly on time. Efficient drop off. Quick, which allowed me time to start spreading.
April 16, 2026
Abigail B.
Excellent service and communication. Could beat the price of anyone local. I will be back for sure
April 15, 2026
MaryLee A.
Great customer service! Julio was very kind, understanding. I highly recommend this company
April 15, 2026
Tonia W.
Very easy experience. Easy to order. Delivered on time. Communicated well on where to place gravel. Overall a good experience.
April 15, 2026
Douglas
The experience with Hello Gravel was everything one could envision. It was as if their representatives were in my home helping me make the right choice for my landscaping needs. I was guided thru the entire process from ordering until delivery and then a follow up to ensure I was completely satisfied. Nina provided me with detailed information on the delivery process. The driver that made the delivery put my ordered materials exactly where I wanted. He was very courteous and professional. I would highly recommend Hello Gravel for your landscaping materials.
April 14, 2026
Teresa T.
Andre was great!! Still working on it! One bucket at a time
April 14, 2026
Jeannie D.
Everything went very smoothly!! They were on time & very pleasant to deal with. The driver was excellent & handle the truck with skill! Thank you for a really good delivery! 👏🏻
April 14, 2026
Jeannie D.
Great job! 👏🏻 Delivery went smoothly driver was very nice and communication was very clear!
April 14, 2026
Jeremy D.
Delivery was fast and driver was very friendly.
April 14, 2026
Jill S.
April 13, 2026
Joseph R.
Was awesome very helpful explained the process, delivered when they said. Very simple process and turned out amazing.
April 13, 2026
Mary D.
Delivery was on time and driver was pleasant and helpful.
April 13, 2026
Jerald
Very dependable before and after pictures
April 11, 2026
Bryan F.
Fair price. On time. Easy to work with. 10/10.
April 10, 2026
Kevin
On time delivery by a friendly driver. Thanks!
April 10, 2026
Brian &.
Outstanding experience with Hello Gravel. I ordered 4 tons of crush and run to refresh my driveway. Ordering was easy and delivery was in time. Very satisfied with the product and entire process. Engadi was awesome! She provided excellent communication and extremely friendly. Highly recommend!!
April 9, 2026
Becca S.
Very easy to order! Confirmed with pictures of the stone before delivery and arrived right on time!!
April 8, 2026
Dan K.
April 8, 2026
Maksim M.
Everything went great! The delivery went as planned. Thank you, Cadian, and thank you to the driver.
April 8, 2026
Diana M.
I had never used this company before and figured I would give them a chance. There were a couple of issues that they handles very quickly for me. They communicated with me immediately whenever I needed to talk to them and our gravel was delivered this afternoon. I will contact them again the next time I need some.
April 8, 2026
Daniel K.
Fast response time to all questions and delivery.
April 8, 2026
Lev Y.
All good.
April 8, 2026
Alethea S.
You customer service team and your delivery team are absolutely amazing!!! Your gravel prices are a little on the higher side, but we received great care and service.
April 7, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
Ready to join our happy customers?
Get premium landscape materials delivered to your door. Fast, easy, and at the right price.