Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Darren M.
I had a delivery schedule from another company. They had rescheduled without confirmation first. When I found Hello Gravel they were very easy to work with and had a delivery of DG set up and scheduled with no issues.
May 4, 2026
Charles B.
Excellent communication & customer support. Gravel worked out fine. Did not cover as much area as calculation but very good quality. Placing a second order to finish project. Highly recommend Hello Gravel. Cheers 🍻
May 1, 2026
Michael E.
As I am new to the area and to small town living I did some research on the internet. I was contacted by hello gravel and walked through the process. The price was in line with my research. The only hiccup was that I gave specific instructions on how to find us. The house is on a corner and the address is the unused side of the house. Apparently the driver either missed the special instructions but ended having to turn around to get to where he needed. No big problem just an inefficiency on the delivery side.
May 1, 2026
Dena T.
Cadian at Hello Gravel was absolutely outstanding from start to finish. They helped me find the perfect material for my greenhouse floor, even tracking down 3/4” pink sandstone—which was not easy to source in my area. Communication was excellent throughout the entire process, with updates every step of the way so I always knew what to expect. When delivery day came, the experience only got better. The driver was incredibly knowledgeable and took great care to protect my yard, making sure not to disturb any of my trees or landscaping. It’s rare to find this level of service, attention to detail, and follow-through. I highly recommend Hello Gravel—they truly go above and beyond.
May 1, 2026
Erin B.
Couldn’t have asked for a better experience. Quick, easy and pain free drop off. Plus, had a great helper! Would recommend!
April 30, 2026
Katie G.
Process was easy and customer service was perfect. Continuously updating and confirming time, making sure address is correct also delivery site!! Would highly recommend this service!!! 5/5 ⭐️
April 30, 2026
Keith B.
Very pleased with the results and the service I received. I highly recommend.
April 29, 2026
Seham B.
The staff was extremely hopefully. Rocks were delivered in a timely manner. Which helped us start our project sooner
April 27, 2026
Maya W.
had a great experience working with Cadian from Hello Gravels. Communication was prompt and clear from start to finish, which made the whole process smooth and stress-free. The gravel delivery was right on time as promised, and everything was handled professionally. It’s not easy to find reliable service like this—highly recommend!
April 27, 2026
Pp z.
Excellent service, fast delivery. If u work for ur back yard, driveway, it is good one.
April 25, 2026
Noel B.
Super easy to order. Helped me figure out how much road base I needed. Delivered right to where I need it. Definitely using them again for my gravel needs.
April 24, 2026
Robert G.
Very easy to order what I needed, with assistance from Hello Gravel in calculating what we needed. Pricing was great, very responsive customer service, on time delivery, very friendly helpful personnel and drivers! Definitely recommend for gravel needs!
April 23, 2026
Olivia S.
Loved it! Great communication. Came on a pallet in a bag! Highly recommend!
April 23, 2026
Chuck M.
Would use Hello Gravel again. Thank you
April 23, 2026
Andy A.
Best priced, great estimation tools, spot on delivery, perfect timing. Everything promised. I highly recommend for your Gravel needs.
April 23, 2026
Angela a.
I gave them rough measurements and they estimated my exact need. Super friendly, kept us up to date on delivery and followed up to make sure we were happy with the order and the service. I highly recommend
April 22, 2026
Ben B.
Excellent service, Excellent communication and updates! Will use again. Thank you!
April 22, 2026
Shane H.
Ordered 5 tons of #89 granite for a rock garden and some other smaller yard projects. Hello Gravel was responsive, easy to work with, and efficient. Prices were reasonable. Delivery was on time. Communication was excellent. I highly recommend them.
April 18, 2026
Bruce C.
U needed gravel for a driveway. My parents old place, I’d never bought gravel before. They made it super easy and the driver was courteous and helpful.
April 17, 2026
Cameron k.
Driver was quick and professional dealing with hello gravel was easy and everything was just a pleasant experience. I plan on using them again for future gravel needs.
April 17, 2026
Stephen C.
Team did a great job and put the soil right where I requested. Made the job so much easier. I recommend this service
April 17, 2026
David K.
We are a commercial business with heavy semi traffic. Ordered roadway stone to fill in spots in our yard for the next day. Was very efficient, driver dumped where I asked and was on his way. Will be ordering more soon and will be ordering dirt for my home residence in the future.
April 17, 2026
Angellina S.
April 17, 2026
Darren H.
Great communication and service. From ordering process on line to communication on expected delivery, will use again and highly recommend. Product was delivered when scheduled and dropped right where we wanted it.
April 17, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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