Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Natasha S.
I had been researching gravel suppliers in my area and it was difficult to find. Once I found Hello Gravel, it was a super easy process. I am beyond happy with our delivery, 10/10 recommend!
June 20, 2026
Brian A.
Ordering and scheduling delivery was quick and efficient for a fair price. The Hello Gravel staff were friendly and professional and the materials were delivered on time.
June 20, 2026
Chris k.
Everything was super easy. We walked through the different options and I was able to order the specific amount needed with confidence. We also had great communication throughout and on day of delivery as well as checking in after delivery. We will absolutely use Hello Gravel in the future and recommend to anyone on the fence.
June 20, 2026
Eli P.
Great communication and great prices!
June 19, 2026
Morris R.
Perfect delivery and professional driver.
June 19, 2026
David B.
Once again, round two of my project was to add road base to the top of my fill and Hello Gravel did a great job. Delivered the material on time and right where I needed it. The driver was super friendly and I will certainly call them again for my next project. I’ve got a 650’ driveway that is next!
June 19, 2026
Rachel F.
Superior products!!! I loved working with Carlos and the Hello Gravel team. They helped me get the supplies for my raised beds including compost and top soil. Now my garden is growing and looking perfect. The delivery was right on time and they left the different materials in neat piles and treated my property with care
June 19, 2026
Evan W.
I initially ordered the wrong amount but the customer service representative, Jenel, helped me out by correcting it and giving me a refund immediately. I advised them where I would like the dirt to be dumped in my backyard and the driver made it happen. Great experience working with Jenel and Hello Gravel.
June 19, 2026
Marcus J.
Fast! Love how quick I can get stone moved here for me. Very easy process and good communication.
June 18, 2026
Corey H.
June 17, 2026
Brian m.
June 17, 2026
David B.
I have to say hello gravel has been the best experience ever when it comes to house projects here. I chatted back and forth with a sales person who was super helpful in determining exactly what I needed. I got the correct tonnage and material and at a price I was happy with. The material was delivered exactly when I requested and it was WAY better material than I expected. Typical "fill" dirt is full of junk but this dirt was spectacular. It had no rocks in it and packed beautifully. I am building up a flood area for our travel trailer and Hello Gravel has made this project so much easier. Thank you for your outstanding support and service.
June 16, 2026
Lydia D.
Really good price and easy to work with. They confirmed price as well as the amount of truck loads it would take. Even sent me a pic of the road base to make sure it’s what I needed.
June 15, 2026
Barry M.
On time. Very nice gentleman who delivered it
June 15, 2026
ROBERT R.
My experience with Hello Gravel was excellent from start to finish. Their communication was spot on and they executed our delivery as requested. A great experience. Thanks.
June 15, 2026
Larry B.
June 14, 2026
David L.
June 13, 2026
Patrick S.
Great communication. I was very satisfied with the product and the service!
June 12, 2026
Michael M.
Great communication, fast delivery, will definitely use them again
June 12, 2026
Jenn D.
Nice clean dirt, good price, GREAT service! I’ll go back to them again and again.
June 12, 2026
Kim S.
I work for an industrial construction company that deals with a lot of civil work, and I'm very accustomed to building a proper base with specific materials on projects we work on. The people at Hello Gravel were very pleasant to deal with. Prices are good. Unfortunately, the product I asked for wasn't available after paying for it, but they worked hard at ensuring I had a suitabe alternative. In the end, it all worked well, and the staff were very attentive. Lots of operators would not have gone through the trouble they did to make sure I was happy as a customer. Hello Gravel did
June 11, 2026
Kristen S.
They were quick and considerate of weather and quality of the load. Nina was very helpful.
June 11, 2026
Joe R.
Great service and communication!
June 11, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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