Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Daniel S.
Andre from Hello Gravel was amazing to work with. He was able to work with our project timeline to get the gravel delivered when we needed it. The delivery driver was great and got the rock dropped perfectly with me not being able to on site. I will definitely work with them for my future projects!
July 1, 2026
Kevin K.
July 1, 2026
Kelly S.
Easy ordering process and customer service was great! My gravel was delivered quickly and efficiently.
June 30, 2026
Mark f.
June 30, 2026
Peter B.
Quick and easy.
June 30, 2026
Cole J.
Andre was fantastic and made the entire process smooth and understandable. This was my first time ever ordering a delivery for a landscaping project and I could not have imagined it would be as easy as it was. I ordered 3 cubic yards of compost and it worked wonders on my lawn. I would highly recommend family and friends to Hello Gravel for any projects.
June 30, 2026
Jack M.
June 30, 2026
Graham M.
Excellent customer service
June 30, 2026
Daniela A.
June 30, 2026
Amanda P.
Exactly what I needed. Easy to schedule and the employees were professional.
June 30, 2026
Jody C.
Easy to order, priced right, stayed updated on delivery, delivery driver friendly and professional. Definitely will order from them again when needed.
June 29, 2026
Adria R.
This company is on top of it! Great communication, fast delivery, friendly and reliable. I would definitely do business with them again and recommend them to anyone needing this kind of material delivered! This is how business is supposed to be done! Bravo!!
June 29, 2026
Charley M.
Great price and service. Driver arrived and showed him what I wanted done and he placed load exactly as I had hoped. Extremely happy.
June 29, 2026
Carl W.
Hello Gravel delivery was on time and professional.
June 29, 2026
Matt B.
Great experience. These guys were excellent to work with very smooth process no worries will definitely recommend and reorder. Ty Piero! 2nd order & delivery went as smoothly as first !
June 29, 2026
Susanne C.
Delivery was perfect. Nice drivers. Communication from beginning to end was pleasant.no push selling And patience was shown to me.
June 26, 2026
Sean&Luma
We love our new rock!!!! We were so impressed with the quality of what we received it went beyond our expectations; in future we are definitely going to use Hello gravel for landscaping needs.
June 26, 2026
Anne M.
Outcome was great, delivery was awesome but the estimate was short and ordering a smaller amount was more expensive.
June 26, 2026
Michigan E.
Delivered 11 ton of drain gravel perfectly. All the people I dealt with at Hello Gravel. Were great. Everything went perfectly
June 26, 2026
Nelita M.
Easy process to order and there was contact before and after to ensure correct product and delivery date and time. Driver was prompt with delivery.
June 26, 2026
Scott D.
Very helpful. On time
June 26, 2026
Donell W.
Very reasonable pricing, quick and quality service! Hello Gravel rep kept me informed throughout the process and followed up with me to ensure that I was satisfied with the service. Will definitely use them again!
June 26, 2026
Renee C.
They have been very helpful. Have been fast acting with giving me my order. I am in the process of ordering more dirt today.
June 26, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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