Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Alexis A.
July 3, 2026
Carmen D.
Gavel was dropped off on time, on the right spot without me being there. I appreciate the professionalism.
July 3, 2026
Mallory N.
Quick and easy and they were on time! 5 stars
July 3, 2026
Paul W.
July 3, 2026
Jill M.
It was easy to order. They wete helpful in determining the amount we needed. The communication throughout the process was thorough and timely. The price and product quality was good.
July 2, 2026
Jessica P.
The company was super friendly, super quick, with excellent recommendations and explanations and quick delivery! The price couldn’t be beat either. Would highly recommend.
July 2, 2026
Todd K.
Excellent service and follow up. My order was delivered on time and Daniela Bohm the account rep was excellent with touching base each relevant step of the way..
July 2, 2026
Rachael L.
Hello Gravel is a lifesaver with excellent customer service and care! Communication was on point from material selection and accuracy of need, clear, precise, and safe with payment, and professionalism with delivery services! I recommend Hello Gravel for both personal and business consumers! Also, the material recieved was clean with no issues noted! Thank you for helping me!
July 2, 2026
Gion G.
Everything went well no complaints. Just need a few more loads.
July 2, 2026
Heather R.
Wonderful experience coordinating the amount of material I needed and local delivery
July 2, 2026
Linda
The driver was really nice, & put the gravel exactly where I needed it to be. Teresa was super nice, helped me understand what would work for my area & how much was needed for that spot! I will be doing business with HelloGravel again & will recommend them to everyone!! It's gonna be so pretty & nice when I'm done, I'm so happy!!
July 2, 2026
James E.
One of the easiest and best parts of my project. Ordered exactly what I needed online, set the date and time, and it was delivered on time with no delays. Carlos reached out to me throughout the entire process and was on point. The driver who delivered the stone was extremely professional and really good at his job (put it in a tight spot for me) The stones are perfect for the project I’m doing. Overall extremely great job.
July 2, 2026
Emily
Excellent company. Very prompt, very communicative. The project went smoothly. Wonderful costumer service
July 2, 2026
Shannon S.
Great Gravel And Great People Yo Work With!! Highly Recommended!!
July 2, 2026
Mandeep D.
Very courteous and knowledgeable owner. Guided me through choice and amount of materials needed for our backyard putting green. Delivery was prompt and materials placed at designated place.
July 1, 2026
Jose A.
Good communication, had an issue with the delivery but was solved promptly by Tereza, planning to use Hello Gravel again in the future.
July 1, 2026
Zoraya B.
Hello Gravel was exceptional. From the communication every step of the way with Jenel, to the delivery and drop off exactly where I needed it. I will definitely work with them again in the near future.
July 1, 2026
Ali K.
Delivered as promised 👍
July 1, 2026
Michael R.
Ordered online and Helen reached out shortly after to confirm the order sent photos of the product to make sure that is what I wanted very professional easy to deal with and delivered when they said they would
July 1, 2026
David P.
Topsoil delivered within the delivery window. Driver was very friendly
July 1, 2026
David T.
Fast delivery, good communication, fair pricing. Will use again for my next job.
July 1, 2026
Paul G.
Went Excellent.
July 1, 2026
James V.
The company way very easy to work with, and the delivery was prompt and easy. Nina did a great job coordinating the drop off.
July 1, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
Ready to join our happy customers?
Get premium landscape materials delivered to your door. Fast, easy, and at the right price.