Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Gail P.
I I called and told them what I needed and they told me how much I needed it and a date of delivery how much it was and three days later it was here great service I would use them again and again
July 10, 2026
Rick F.
****** stayed in contact with me consistently making the process of buying gravel on line simple, easy, and safe. ****** coordinated the delivery, sent photos of the product to ensure my choice would be delivered, sent my photos of the job site to the truck driver, and contacted the driver to determine the time of delivery so she could keep me informed down to the minutes. Hello Gravel is legitimate and ****** is the best.
July 10, 2026
Bill B.
July 9, 2026
Edna R.
My driveway is small, and the driver did his best to put the gravel in as far as he could and shoveled the rest off the road for me. He was so helpful, I appreciate all "Hello Gravel " did to get me what I needed at a great cost. Thank you so much.
July 9, 2026
Andria S.
Quick clear, communication, exact delivery, and follow up afterwards. Great experience!
July 9, 2026
Michael K.
July 9, 2026
Josie O.
I was very impressed with the communication and how quickly I could have the pea gravel delivered. The website is easy to navigate also.
July 8, 2026
Muhammad M.
It was ordered and delivered smoothly due to the great help from the staff ( Tereza ).
July 8, 2026
Muhammad M.
It was ordered and delivered smoothly by the help of the staff ( Tereza ).
July 8, 2026
RANDALYN B.
It was extremely helpful to be have the opportunity to place my order through text. Also, the quick responses, professional interactions and quality of service is something that I really appreciate. I will absolutely use this company again in the future.
July 8, 2026
Ellie M.
Perfect experience- I thought river rocks might be the best material for my landscaping project, but an experienced, friendly representative quickly explained why river rocks would be an absolute disaster, and recommended sand (which was also over $1000 less expensive). Delivery was smooth and the company was nothing less than an absolute pleasure to do business with. Highly recommend. A +
July 8, 2026
Sholem “.
Thank you Jenel
July 7, 2026
Madeline R.
Since it is the first time I have requested these services, my experience was excellent, thank you for your service
July 7, 2026
Cath L.
They were super flexible with scheduling the delivery timeframe and right on time. I love how it looks. Way more premium than I expected. Our little courtyard looks like a european museum courtyard now. Would definitely order again for future projects.
July 7, 2026
Nguyen h.
Easy to work with. Even with minimal on my end.
July 7, 2026
Jess K.
Great experience - fast delivery, great communication
July 7, 2026
Tim F.
July 6, 2026
Antonique, L.
Carlos is A+......Communication is great. He informed me how to utilize the delivery option if I thought i would need more stone.
July 6, 2026
Mary P.
Very professional and friendly people to work with. Also very knowledgeable about their products. Delivery went smoothly and ON TIME! We will definitely order again from this company.
July 6, 2026
Lenchen l.
I contacted Hello Gravel and they were very prompt in responding and scheduling my gravel delivery. The driver was friendly and talented, managing to drop the gravel where I wanted it in spite of very tight turning conditions. I’m very pleased with my purchase and will order from Hello Gravel again when I need more.
July 5, 2026
Ofelia M.
Very good service, good product, and excellent customer service
July 4, 2026
Chad L.
July 4, 2026
Steve M.
Want to send some kudos to Hello Gravel for the 20 tons of gravel they delivered. The project went through without any issues. On time and in constant communication made for a very pleasant experience. Thanks Hello Gravel!! Steve Meisner
July 3, 2026
Mark P.
I have never had to order gravel before, and Hello Gravel made it very easy.
July 3, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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