Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Scott L.
Good clean gravel it arrived as promised and scheduled, we were happy.
July 14, 2026
Shawn s.
They help a lot throughout the order. They even called to make sure that The order was delivered. Thanks for your help.
July 14, 2026
Jessi S.
Great price!! Even better communication! Carlos was on top of the details and responded immediately when I had questions. Delivery was seamless. I can’t thank them enough.
July 14, 2026
Kelly M.
July 14, 2026
Carlos C.
Had a very good experience with ease of communication and decent pricing. They adjusted to my delivery needs due to weather issues that required changing dates
July 14, 2026
Jordan H.
Speedy delivery with great service! Dispatcher was on top of the order from the beginning and the hauler did an excellent job delivering the gravel/sand within the drop zone! Will definitely be using their service again!
July 14, 2026
Jackson V.
Great service that I will use again. Good communication
July 13, 2026
Jeremy A.
I was skeptical at first, but Google Gemini recommended this site for my gravel needs. I’m always a fan of innovative, ways to cut out the middleman and keep costs reasonable. Everything was well communicated and timely service.
July 13, 2026
Aylisa B.
Hello Gravel Was excellent! Easy ordering, great communication all the way through delivery. Very professional.
July 13, 2026
Robert R.
Colorado Hello Gravel is closest to me but I was taken care of by the New Orleans personnel who were very friendly and efficient.
July 13, 2026
Nick
July 13, 2026
Nick
July 13, 2026
Erin U.
Such an easy and reliable process! Decided on a Sunday afternoon that I wanted gravel/stone to lay a path. Used the calculator online and it gave me the perfect amount! Delivered that Friday in my driveway. Great communication for the moment ordered to the final drop. Stone is beautiful!
July 13, 2026
Robert R.
Driver came early but that was good. Very friendly personnel with phone call and texts. Thanks.
July 13, 2026
William B.
Ordering was simple, the people were awesome and very polite to work with, and very punctual with delivery times, very satisfied with my experience.
July 11, 2026
Irene C.
I corresponded with Nina, she was very helpful and informative. Communication was excellent. The driver was great too, she dropped the loads exactly where I asked. Unfortunately the fill that I received had a lot of debris in it, the topsoil was screened very well. Overall I would use Hello Gravel again.
July 10, 2026
Vance H.
Called to double check details of my online order and where I wanted the load dropped. Delivered exactly what I wanted 2 days ahead of schedule. I'm definitely using these guys again!
July 10, 2026
Jennifer H.
We needed 7 tons of mason sand delivered and they had it to us in a couple days. They delivered exactly where we needed it and were careful of our landscaping. Andre helped with every step and kept kept us well informed. They were on-time, professional, and great to speak with. I wish I had known about them earlier, but I will definitely be using them again when it's time to put more gravel on the driveway.
July 10, 2026
Abi K.
Quick, easy and great service!
July 10, 2026
KYLE R.
Like amazon prime but for gravel. Delivered 2 days after we ordered. Drop off guy even spread 15 tons of gravel for us in the driveway saving me many hours of shoveling We will be ordering from them again
July 10, 2026
William W.
Gravel was delivered on time and the driver dumped it right where I asked
July 10, 2026
Patty R.
Outstandingly simple to order and delivery was done in the exact area I requested. I will certainly be a repeat customer! Patty Duluth MN
July 10, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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