Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Kelly J.
Quick and easy from ordering to setup and delivery! Would recommend!
July 17, 2026
Billy C.
Dropped 6 Tons I ordered and I realized that I needed more way more the same day and it was late morning and I asked the driver if he could deliver me 20 tons the same hour he left and returned with it. Absolutely fabulous jobs by dispatcher Jenel and driver Jose!! I would use Hello Gravel again and recommend them as well.
July 17, 2026
Gaballa D.
July 17, 2026
Shelly A.
***** from Hello Gravel and the agent ******* that put everything together were amazing for our one ton of gravel we needed for a hot tub base. The driver delivered it right where we wanted it with ease! Cant express enough how pleased we are with their service!
July 17, 2026
Jerry C.
Hello gravel is Great ordering was easy. Delivery went flawlessly,the dispatcher ***** was on the order from the minute I made it until Delivery. My order came two days after I ordered it. THATS GREAT.
July 17, 2026
Therese C.
Great communication throughout the whole process from getting a quote to choosing a deliver date/time/location. Very pleased with the professionalism and we highly recommend this company.
July 17, 2026
T. W.
Easy to order. Very consistent communication throughout the entire process... almost too much. They seem to really care about the customer experience and satisfaction.
July 17, 2026
Joseph J.
If youre looking for a good price along with 5 star customer service then this is the place. I would highly recommend Hello Gravel to anybody looking. I got my order along with awesome customer service from order to delivery! Couldnt be happier with the experience!****** M. ***** Sedalia,Mo.
July 17, 2026
Joshua N.
Hello Gravel is now my go-to supplier for everything fill. Clear pricing, accurate product descriptions, great customer service and fast delivery. Say goodbye to all other complicated delivery companies and say "Hello Gravel!"
July 16, 2026
Donald B.
Awesome! Awesome! Awesome!
July 16, 2026
Pamela D.
Hello Gravel cared more about the structural integrity of my house than they did about making the sale. I was trying to place an order to buy dirt to place between a retaining wall and footings at the base of columns that hold up my house. They could have just sold me anything for profit, but they told me to go get the advice of a structural engineer, knowing that the structural engineer would probably order the dirt himself and possibly from another company. That’s integrity.
July 16, 2026
Julie L.
They were in contact with me up to delivery and the driver unloaded right where I wanted it. Nice and dependable
July 16, 2026
Sara M.
Everything went very smoothly with Hello Gravel. My delivery was in Ohio and the employees were very prompt and helpful in their texting.
July 16, 2026
Larry G.
They did an excellent job.Nina was exceptional. She kept me informed throughout my excellent experience . Will do business again very soon like tomorrow. Thanks
July 16, 2026
Paul M.
You’re the best Nina here is a couple photos of your delivery thanks again…
July 16, 2026
Eric F.
Flawless ordering, logistics and delivery
July 16, 2026
Hans K.
Piero was prompt, helpful, and had great follow up to make sure the delivery was complete and that I was satisfied. Great experience.
July 16, 2026
Janin H.
Easy process, dependable delivery. I would use again and recommend to others.
July 16, 2026
Kase W.
Hello gravel has help me greatly by providing me the help answers I needed to level football fields and getting sand to me in a quick and timely matter
July 15, 2026
Kimberly B.
Easy to work with, order is filled right away, even same day. Friendly.
July 15, 2026
David N.
Excellent service! I highly recommended on them for expedite service and great prices! Thank you!
July 15, 2026
Brad W.
Everyone was prompt to respond, pricing was very reasonable. Overall process was seamless. Thank you.
July 15, 2026
Tom G.
Quick, efficient, and friendly. All the people i delt with were very polite and accommodating.
July 15, 2026
Lorri S.
I give Hello Gravel from 1-10 absolutely 10. Great to work with.
July 14, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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