Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Carol J.
I was not sure how much compost I needed for my project and the team at Hello Gravel quickly asked me questions about my needs and let me know a recommendation. They were not aggressive but quick to respond and offer help. Once I decided, the process was simple and quick to get a delivery date. ***** was super helpful and gave me good updates on the delivery. The driver was professional and put the compost exactly where I needed it. All around an excellent experience!
July 29, 2026
Cynde C.
Hello Gravel kept in constant communication through the whole process. The gravel truck driver was female and she backed up the big truck in the exact spot we wanted the gravel to be dumped.
July 29, 2026
Andrew B.
Super quick turnaround from order to delivery. Material was exactly what was expected and the driver delivering the order was not only friendly, he was a sniper with his dump truck. I had a small tarp I put out for the delivery. He nailed it 🙂. Great follow up and communication all around.
July 28, 2026
Charles J.
Great communication and delivered as promised. Will definitely use again
July 28, 2026
George
I ordered gravel for an 85 foot gravel driveway. Chuck and Mona at Hello Gravel were very helpful and easy to work with. The delivery truck driver, who was very nice, arrived exactly on time and, using a tailgate dump, spread the gravel over my driveway exactly the way I wanted it. I am completely satisfied and very happy with my new gravel driveway.
July 28, 2026
Maria F.
Hello Gravel is a top notch business who made our order and delivery easy and worry-free. If we could give 6 stars we would. Thank you again.
July 28, 2026
Mwasi M.
July 28, 2026
Lisa K.
Carlos is great helped me determine the best thing to get for my type of yard and the water problem I was having. He also was patient while I move the date when rain was coming on my delivery date. The driver was also wonderful he waited for my husband to go get a torp to place on the ground before dumping the dirt and everyone was kind and helpful. I would definitely recommend them if you needed someone who know what they are doing and has the patients to deal with a person who does not know what they are doing.
July 27, 2026
Carrol M.
My experience with Hello Gravel was very good. I had good communication and a quick response. Gravel was delivered within a week.
July 27, 2026
Steven r.
quick and easy., they ensured i had all the relevant information on the purchase and delivery from start to finish.
July 27, 2026
Janee B.
From Helen at Customer service to the Cool Driver who dumped our load, Hello Gravel are “ROCK” stars!! I highly recommend them. Ten STARS!!!!!!!!!!
July 25, 2026
Dave b.
Hello Gravel was great! Called on a late Thursday evening and received my gravel early Friday morning. Both Carlos and the delivery driver were helpful, courteous, and professional. I will definitely use them again!
July 24, 2026
Lori t.
Great service. Thank you for your quick service.
July 24, 2026
Renee S.
Great service and very friendly! I ordered a load of sand and the delivery guy made sure to put it right where I needed it. Good price as well.
July 24, 2026
Susan F.
Everything went smoothly as planned.10/10 Driver was on point. Office was 10/10 as well
July 24, 2026
Spencer S.
The Communication is great delivery is smooth no problems definitely would recommend and definitely will be using on my next job
July 24, 2026
Bobby W.
July 24, 2026
Robert M.
They will take care of what you need I ordered 5 tons of sand sent them a picture where I wanted it dumped. They kept me informed through the whole process from order to delivery. They are Awesome will definately use again they were flawless.
July 24, 2026
Maria G.
July 23, 2026
EDWARD R.
Next day delivery was great thank you
July 23, 2026
Sara M.
Our ordering and delivery experience was excellent. After the order was placed online, we were contacted to verify the details of what was ordered, where it was to be delivered, and when to expect the delivery. The local supplier arrived and dropped the order without issue. We are very pleased with the ease and speed that order was handled, even though it was a relatively small order of only 4 tons of sand.
July 23, 2026
Karl H.
Carlos and his Team worked quickly to fitst determine my needs and the purpose of the gravel I wanted. He determined #89 a diameter perfect for a driveway. Delivered 2 hours later!
July 23, 2026
Cheddie
Online booking was easy and the service was great. Delivery was as scheduled and on time.
July 23, 2026
Kevin A.
Great people easy to work with! Definitely going to recommend them.
July 23, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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