Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
T H.
August 1, 2026
Benjamin L.
10/10 will use again. Great communication and fast delivery. Dropped right in my driveway.
August 1, 2026
Michael L.
Easy, convenient and great communication. Thank you for coordinating with me on my project.
August 1, 2026
Shade R.
They did great, they were reliable, on time, and the gravel was exactly what I expected. It was a quick and easy stream lined process. I would recommend hello gravel to anyone, I was skeptical at first, but I’ll for sure use them again.
July 31, 2026
Lacy R.
Had a great experience using this company, my gravel was delivered and everything went very smoothly. Will definitely be using them again
July 31, 2026
George L.
Great company. You order the materials and get it the next morning. Shout out to Carlos. He makes it happen.
July 31, 2026
Mark H.
Timely delivery. Got what we needed
July 31, 2026
Kale G.
Called several companies before trying this one. All others were either unavailable or unreliable. Happy with the service. Delivery went flawlessly.
July 31, 2026
Jody A.
Very professional. On time delivery neat drop off.
July 31, 2026
Kevin S.
On time and exactly what I asked for
July 31, 2026
Calvin W.
Easy communication, fast delivery. I would definitely recommend this company to my closest friends.
July 31, 2026
Adrianna E.
Great fast delivery! Easy communication, highly recommend!
July 31, 2026
Charlotte T.
Once again I had a great second delivery of gravel! We loved having Kevin deliver on time and in just the right space. He was able to back into our steep driveway with great skill. Jodie, who scheduled our delivery kept us up to date with exactly when our delivery would be arriving. I am very pleased with the type of gravel they provide. It looks great on our walkway!
July 31, 2026
Glenn M.
Great company. Order process was easy delivery was exactly what was ordered and dropped off where and when we asked
July 31, 2026
Wil H.
Great customer service and order fulfillment!
July 31, 2026
David L.
Everything went well. Very professional. It was a pleasure to work with people who were engaged and competent.
July 31, 2026
Patricia W.
Wonderful product , great communication and talented estimate and delivery. Thank you ******* and ****** for making redoing our driveway so easy!
July 31, 2026
Buster R.
I'm impressed with the young lady as a delivery driver but I wish she would've fallowed our plan.
July 30, 2026
John M.
The guys showed up as scheduled and were very courteous and helpful. They dumped it right where I wanted it.
July 30, 2026
Francisco T.
Hello gravel did Excelente service during the all process when I ordered one yard of top soil for my garden I recommend the service and the quality of their products for your garden needs
July 30, 2026
Larry G.
Arrived timely. Very kind and spread the gravel as best due to wires!
July 29, 2026
Rachel D.
Wonderful company!! Great delivery driver and customer service. Highly recommend!!
July 29, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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