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Customer Reviews

What Our Customers Say

4.9 out of 5

Based on 1,604 verified reviews

Rating breakdown

5★
1479
4★
67
3★
15
2★
6
1★
37

What customers say

Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.

Most mentioned

Easy ordering processResponsive communicationOn-time delivery

Recent Reviews

Phyllis M.

2 months ago
via Google

Nina and the whole staff did an outstanding job from start to finish.

June 9, 2026

Adam

2 months ago
via Google

Thank you hello gravel! For delivering my order of gravel right on schedule. The process was easy. Customer service is excellent Helen Was in charge of my order and she was wonderful Very Helpful Placing In my order,She kept me posted from beginning to the end. Excellent job Helen thank you. I highly recommended Very happy with the product they had so much to choose from! Thank you!

June 8, 2026

Greg R.

2 months ago
via Google

Great communication but needed a lower grade stone but had a great experience.

June 6, 2026

Christel G.

2 months ago
via Google

Prompt replies, accurate quotes, reliable scheduling. We ordered fill dirt, and will be following up with topsoil. Project: Reclaiming back 3 feet of property, fill in retaining wall.

June 5, 2026

Cinthia U.

2 months ago
via Google

Great service delivered on time very responsive I highly recommend hello gravel

June 5, 2026

Jarrad g.

2 months ago
via Google

June 5, 2026

Patricia B.

2 months ago
Verified

From ordering online, communication, to delivery everything was outstanding! Highly recommend Hello Gravel and will definitely use again.

June 5, 2026

Jason M.

2 months ago
via Google

June 5, 2026

J M.

2 months ago
via Google

Gravel delivery went great! On time and right location.

June 5, 2026

Michael O.

2 months ago
via Google

Prompt delivery. Exactly what I needed.

June 4, 2026

Almir G.

2 months ago
via Google

Great customer service. Really responsive in every step of the process. From pre-purchase to final delivery the team was proactive in answering any questions and making sure the correct material was delivered.

June 4, 2026

Thomas S.

2 months ago
via Google

Nina was great Answered all my questions And helped me completely with my order through all the details Excellent customer service Great communication Stayed in complete contact through the whole process

June 4, 2026

Edwin B.

2 months ago
via Google

I recently used Hello Gravel for a few refresh projects around my Uptown New Orleans home and had a really great experience. I ordered walkway gravel for around the house and paver and fountain areas, plus #57 limestone gravel for the street in front of my house to help with drainage and parking since I park on the street. Everything looked really nice and refreshed afterwards. The whole process was smooth from start to finish. The team was professional, responsive, and really thorough in helping me figure out the right amount of material for each project. Communication was excellent throughout. They texted and called before, during, and after delivery, kept me updated on timing, and even gave me an exact ETA the day of delivery. The delivery itself was handled perfectly. They placed each pile exactly where I needed it, which made spreading and placement much easier. Pricing was good for the quality, and they were able to deliver on the exact date I needed with a convenient delivery window. Would absolutely use Hello Gravel again.

June 3, 2026

Priority m.

2 months ago
Verified

Got everything delivered on time, very time efficient. Love the service.

June 3, 2026

Brook B.

2 months ago
via Google

The ordering and delivery experience with Hello Gravel was easy. The pricing was right and everything went smooth and on time. Happy to work with them anytime!

June 3, 2026

Mark L.

2 months ago
via Google

June 3, 2026

Robin L.

2 months ago
via Google

Great experience with my order and delivery of sand to level my stables. I was taken excellent care of by Nina Velho, my Customer Service Representative, who followed my order from start to finish and provided excellent communication thru the entire process. She made the process a breeze and because of her I wouldn’t hesitate to place another order.

June 3, 2026

J R.

2 months ago
via Google

This was my first time having stone delivered to my house and Hello Gravel made it very easy. They even brought a Moffett truck to drive the stone thru my 10’ wide gate. I would use Hello gravel again

June 3, 2026

Bradley B.

2 months ago
via Google

Gravel was delivered within 3 days of ordering. Easy process. I've just ordered a second load.

June 2, 2026

Rams

2 months ago
via Google

Juilio Morales was the deciding factor on actually pulling the trigger on the dirt I’ve been meaning to bring in for the past couple years. 36 hours ago on Sunday I called the 1-800 number not expecting to get anyone and suddenly Julio picks up; NOT a machine or AI. I thought I had in mind how much dirt I wanted, but I truly didn’t realize how much a ton even was I ended up getting 18 tons of dirt instead of my original seven and I’m so glad that I did because the increase in volume brought the price down significantly from what the online quote originally gave me. I was able to discuss what my project was, and what my needs were and what the end result I was hoping for was which led me to buying topsoil instead of backfill. Very happy with the speed of delivery and quality of the soil. I’ll probably do business with them again whenever I need to order some rock for my drainage project.

June 2, 2026

Ryan S.

2 months ago
via Google

Quick and painless! Very professional.got exactly what I ordered

June 2, 2026

Lovar M.

2 months ago
via Google

Great customer service. Delivered on time they follow up with your order before and after delivery.

June 2, 2026

Priority m.

2 months ago
Verified

grat and easy to deal with rapid response

June 1, 2026

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