Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,902 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(100)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Joseph T.
Very professional, great customer support and service.
August 12, 2026
David L.
I was apprehensive about getting gravel online but Andre and company made everything run smoothly. They even got it to my house a day ahead of schedule.
August 12, 2026
Mike
Great communication throughout the process. Delivery was on time. Two thumbs up..👍🏻 👍🏻
August 12, 2026
Brian K.
I had 6 tons of gravel delivered and everything was smooth, quick, and easy with Hello Gravel.
August 12, 2026
Brian F.
The only problem was the gravel was late and they only sent me 9 tons so they had to drive all the way back to get the other 2 tons other than that everything was ok and Nina was a big help ty.
August 12, 2026
Corey D.
Order 18 tons of gravel for my half mile drive. Hello gravel told me when the driver would show up. The driver showed up on time and was very friendly. He explained to me the new laws won’t let them spread it anymore but I have the equipment to do it. I will need more rock in the future and will be going back to Hello gravel.
August 11, 2026
Cole A.
Worked with Julio over the phone and he was exception. Very easy to work with and got me set up for delivery of the gravel I need in less than 36 hours. Highly recommend!
August 11, 2026
Steven H.
I ordered screened fill dirt. It was delivered on time and exactly where I wanted it. And, the dirt was better than I expected !!!
August 11, 2026
Monica F.
Great customer service and easy ordering. I am not knowledgeable about building projects. I called a local lumber yard about purchasing gravel as a first step. They were, unfortunately, not helpful. Finding Hello Gravel online made the purchasing and delivery so easy. Now we can move on to the next steps in our backyard shed project.
August 10, 2026
Rick A.
My interactions with the dispatch was seamless, courteous, and hassle free. They asked questions politely and educated me on what I was ordering. The delivery of the material to my house was placed exactly where I wanted. I will use Hello Gravel again. Thank you very much.
August 10, 2026
Rebecca S.
Questions answered quickly. Calculations were accurate for the project I had. Delivery went smoothly. Quality materials. Will definitely reach out for my next landscaping project. (This one isnt finished yet, but thought I'd share for context).
August 10, 2026
Joe K.
From the beginning to the end everything thing went very smooth.The driver she did a great job of gating the materials she was very respectful of my property and had a great demeanor . Very happy thank you.
August 9, 2026
CCP M.
I used the service for a personal project. They were on time and the price was good. I would use them again in the future Great communication!
August 7, 2026
Bahram A.
All great! Communications, delivery, timing, … All were great! And cheap too
August 7, 2026
Nomi S.
Quick and seamless process. The team guides you every step to ensure you are ordering the appropriate products and the delivery is fast and easy.
August 7, 2026
Lateka w.
August 7, 2026
Barbara G.
Driver friendly and accommodating answering questions I had. He arrived as scheduled when delivering stone for me driveway. Product was as expected.
August 7, 2026
Peggy L.
Great service, polite driver, on time. Just didn’t order enough. From Virginia.
August 6, 2026
Summer O.
The gravel delivery was quick and efficient! I was worried at first that I would be scammed being someone who doesn’t order things online often but I was proven wrong. This is a legitimate website and service!
August 6, 2026
Rita B.
Communication was stellar
August 6, 2026
Quinn E.
Quick, reliable, and seamless process. Gravel delivered in less than 24hrs!
August 6, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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