Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,898 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(99)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Paul C.
First time experience buying gravel in bulk. Hello Gravel made it easy, accurate and timely. With Andre's help and guidance, the gravel delivered was as described and delivered a day early. I would definitely use them on my next project.
August 18, 2026
Eric S.
Great communication and delivered what they said. Good product and on time.
August 18, 2026
Scott C.
Great Customer Service and Delivery!!
August 18, 2026
Kate E.
Insanely easy and convenient. Communication was fast, friendly and helpful. Gravel came in literally a day. Very impressed!
August 18, 2026
Jim W.
They delivered on schedule. They were very polite and easy to work with.
August 18, 2026
Dwight H.
Andrew was great! The delivery was ahead of schedule and everything was perfect. I'll definitely order from hello gravel again!
August 18, 2026
Cathy M.
Everything was perfect, from customer service to delivery. A great experience all around.
August 18, 2026
Rebecca S.
Prompt and consistent communication. Kept us up to date and in the loop the whole time. Good quality product as well. Highly recommend
August 17, 2026
Sheri C.
I purchased my gravel on-line. Everything from ordering to delivery went exceptionally well. I even received a courtesy call prior to delivery which helped me out a lot and I appreciated.
August 17, 2026
Christy N.
Great experience working with Hello Gravel. Would recommend and would use again. Purchased 8 tons of asphalt millings to be delivered to my house. Everything from the initial purchase to delivery went smoothly and the Communication with them was excellent.
August 16, 2026
Majak Q.
Got River Stones from Hello Gravel for my backyard project! Stones were great quality, just what I was hoping for. Delivery was on time, and communication was great. Will definitely use them again!
August 15, 2026
E B.
Good experience. First time using Hello Gravel. Material was delivered promptly from a local source. The driver was a pleasant and very helpful individual. I will definitely use this service if I need gravel again. Thank you.
August 15, 2026
Cheryl Y.
Hello Gravel contracts with a local quarry to fulfill the order. I was very impressed by the communication they provided not only when you placed the order but also clearly requesting what they needed for the delivery. I was initially somewhat skeptical but decided to try them as their pricing was definitely cheaper than anyone nearby plus they didn't charge for delivery even though it took two truck loads. The delivery driver was courteous and very professional. I highly recommend Hello Gravel for anyone who wants prompt service and an excellent price!
August 14, 2026
Nancy S.
Hello Gravel was great to work with. The checked in regularly, asked questions to ensure that the were able to get me the rock that I wanted. Very friendly. I appreciated the picture that they sent me ahead of time to confirm my selection and what rock was available locally.
August 14, 2026
Robert M.
Good price and quality gravel. Communication and website excellent. Fast delivery. Will definitely use again.
August 14, 2026
David S.
Fast, on time delivery and great communication
August 14, 2026
Daniel h.
Service was good communication a little spotty but it all worked out fine
August 14, 2026
Brian B.
The service, the follow through, the delivery updates....everything was perfect! This was my first purchase from Hello Gravel but it will not be my last! Excellent work guys. Thanks so much.
August 13, 2026
Stephen K.
I ordered 2 yards of topsoil and it was delivered at 8:30 the next day. It was nice, black dirt. Easy process, very satisfied.
August 13, 2026
Wladimir w.
Very professional, I love it, thank you Daniela
August 13, 2026
Joseph T.
Very professional, great customer support and service.
August 12, 2026
David L.
I was apprehensive about getting gravel online but Andre and company made everything run smoothly. They even got it to my house a day ahead of schedule.
August 12, 2026
Mike
Great communication throughout the process. Delivery was on time. Two thumbs up..👍🏻 👍🏻
August 12, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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