Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,916 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(101)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(34)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Mikel R.
Great customer service! Made our driveway look brand new again!! I wouldn't go anywhere else to get gravel for my business. Love these guys!
May 9, 2025
Mikel R.
Great customer service! Made our driveway look brand new again!! I wouldn't go anywhere else to get gravel for my business. Love these guys!
May 9, 2025
Andrew C.
They make gravel easy! Walkways, driveways, you name it. Great rocks with great service. Highly recommend Hello Gravel to anyone looking for an order that is timely and will meet your specifications!
May 6, 2025
Andrew C.
They make gravel easy! Walkways, driveways, you name it. Great rocks with great service. Highly recommend Hello Gravel to anyone looking for an order that is timely and will meet your specifications!
May 6, 2025
Sam W.
I ordered #89 stone (walkway gravel) and everything went well. They delivered within the time window. I will use again.
May 5, 2025
Sam W.
I ordered #89 stone (walkway gravel) and everything went well. They delivered within the time window. I will use again.
May 5, 2025
Sam L.
I ordered 40 tons of sand to level out some land. Hello Gravel was great to work with and they were even able to deliver a day early!
May 5, 2025
Sam L.
I ordered 40 tons of sand to level out some land. Hello Gravel was great to work with and they were even able to deliver a day early!
May 5, 2025
Sydney K.
May 2, 2025
Sydney K.
May 2, 2025
Ron S.
I contacted this company last week to set up a date for some rock to be delivered. They gave me a date, they met that date and kept me informed. Great company.
May 2, 2025
August C.
What separates Hello Gravel is its people. My interactions with everyone I came into contact with were all great. Friendly, effective, and personal service!
May 2, 2025
August C.
What separates Hello Gravel is its people. My interactions with everyone I came into contact with were all great. Friendly, effective, and personal service!
May 2, 2025
Gabrielle F.
I definitely recommend this Hello Gravel if you need gravel for your driveway!
May 1, 2025
Gabrielle F.
I definitely recommend this Hello Gravel if you need gravel for your driveway!
May 1, 2025
Max C.
The people here are very helpful and helped me find just what I needed! I am very satisfied with them and would encourage anyone looking for gravel to buy it here
May 1, 2025
Max C.
The people here are very helpful and helped me find just what I needed! I am very satisfied with them and would encourage anyone looking for gravel to buy it here
May 1, 2025
Kathleen C.
We ordered 10 tons of gravel for our driveway. Tiana white called and confirmed. Delivered on time. Driver was excellent. We would definitely order from them again
April 24, 2025
Maddie
I called in and spoke to Whitley - fantastic customer service.
April 2, 2025
Shingon M.
Our temple is celebrating 110 years in Honolulu and we needed to rejuvenate our front planting area. Dealing with Hello Gravel! was simple, and efficient for us. Delivery day came and so did the gravel, no fuss at all. We will be doing more work in the future and hope to do business with this great vendor once again!
March 17, 2025
Timothy S.
I appreciated the fact that the company made my project easy. They found and delivered the gravel for my yard. In California because of wildfires Home Insurance companies are requiring defensible space around homes. I was on a tight deadline with my insurance company to complete my yards make over.
August 27, 2024
Al H.
The driveway rock I ordered was delivered on time and the driver was great, he talked to me on my cell phone and dumped the rock exactly where I asked him to. I made a special folder so when I need product in the future, I will be able to order easily and quickly.
July 24, 2024
Colin v.
I was amazed how easy they made for me have gravel deliver right to the spot where I needed it. Everyone was really helpfully from there price right up to the drive. I will definitely use them again and recommend them to my friends
July 20, 2024
Colin v.
I was amazed how easy they made for me have gravel deliver right to the spot where I needed it. Everyone was really helpfully from there price right up to the drive. I will definitely use them again and recommend them to my friends
July 20, 2024
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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