Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,916 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(101)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(34)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Henry D.
I needed some gravel for a project in the yard but didn’t want to deal with renting a truck or calling a big landscaping company. Found Hello Gravel online and the whole thing easy. Their website helped me figure out how much I needed, and ordering was simple. I picked the day I wanted it delivered, and it showed up right when they said it would. Friendly driver who dropped it exactly where I asked. The gravel was solid quality too with no junk in the mix. If you’re doing a home project and want something easy and reliable, I’d definitely recommend them.
May 14, 2025
Anna C.
Hello gravel makes doing your own gravel driveway easy. The experience and product is customized to you.
May 13, 2025
Anna C.
Hello gravel makes doing your own gravel driveway easy. The experience and product is customized to you.
May 13, 2025
Hoang l.
Amazing job, deliver the gravel on time
May 13, 2025
Kaycie K.
Great people to work with!
May 13, 2025
Kaycie K.
Great people to work with!
May 13, 2025
Robert P.
These guys came up big on a project for me when everyone else was booked up or out of what i needed. Will use them again for sure!
May 13, 2025
Robert P.
These guys came up big on a project for me when everyone else was booked up or out of what i needed. Will use them again for sure!
May 13, 2025
Daniel Q.
This team made delivery super easy. Great communication ahead of time on product details and drop off instructions.
May 13, 2025
Daniel Q.
This team made delivery super easy. Great communication ahead of time on product details and drop off instructions.
May 13, 2025
Bradly H.
Recently used gravel for my driveway. They made it super easy and simple. Definitely will be using them again!
May 13, 2025
Bradly H.
Recently used gravel for my driveway. They made it super easy and simple. Definitely will be using them again!
May 13, 2025
Val S.
Hello Gravel was very responsive and provided a super experience. We ordered 5 truckloads of gravel and it was delivered on time, by drivers that were experienced. Overall this was the most hassle free, customer friendly experience I have had in quite some time. Was nice to actually deal with a business that puts the customer needs first 😊
May 13, 2025
Val S.
Hello Gravel was very responsive and provided a super experience. We ordered 5 truckloads of gravel and it was delivered on time, by drivers that were experienced. Overall this was the most hassle free, customer friendly experience I have had in quite some time. Was nice to actually deal with a business that puts the customer needs first 😊
May 13, 2025
Rachel G.
Although the website was a little funky and we ended up ordering the wrong type of rock, the service itself was seamless and pretty affordable. They delivered right on time and the dump truck driver was very friendly and tried his best to get as much of the rock through the trailer and into the back, which we were very grateful for. I'll definitely look to use their service again. From what I was told, they are working on updating their website and bettering the user experience, so hopefully next time we get the right rock and our checkout page doesn't auto-update a couple times and not catch it. The service is good and you get great value for what you pay for.
May 13, 2025
Rachel G.
Although the website was a little funky and we ended up ordering the wrong type of rock, the service itself was seamless and pretty affordable. They delivered right on time and the dump truck driver was very friendly and tried his best to get as much of the rock through the trailer and into the back, which we were very grateful for. I'll definitely look to use their service again. From what I was told, they are working on updating their website and bettering the user experience, so hopefully next time we get the right rock and our checkout page doesn't auto-update a couple times and not catch it. The service is good and you get great value for what you pay for.
May 13, 2025
Sam T.
Got a nice deliver of pea gravel for my backyard project. All went smooth! I was able to checkout online and the delivery showed up in the time window with no problem. Will be using Hello Gravel again.
May 12, 2025
Sam T.
Got a nice deliver of pea gravel for my backyard project. All went smooth! I was able to checkout online and the delivery showed up in the time window with no problem. Will be using Hello Gravel again.
May 12, 2025
Kathryn p.
Had a great experience with this company. They delivered exactly what I ordered when they said they would. It was a seamless experience. I plan on buying more gravel from them in the near future when I am ready to build a foundation for my shop and green house
May 12, 2025
Kathryn p.
Had a great experience with this company. They delivered exactly what I ordered when they said they would. It was a seamless experience. I plan on buying more gravel from them in the near future when I am ready to build a foundation for my shop and green house
May 12, 2025
Caleb
Super convenient and efficient delivery. Would definitely use again and recommend for gravel delivery. Thanks again guys.
May 12, 2025
Caleb
Super convenient and efficient delivery. Would definitely use again and recommend for gravel delivery. Thanks again guys.
May 12, 2025
Ashley K.
Ordering was simple and support team was easy to get a hold of. We will buy from here again.
May 12, 2025
Ashley K.
Ordering was simple and support team was easy to get a hold of. We will buy from here again.
May 12, 2025
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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