Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,916 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(101)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(34)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Carol C.
Hello Gravel was an absolute pleasure to work with. They are highly professional, easy to work with and remain in contact with you right up to the point of delivery. Due to weather, I needed to be rescheduled, and the people were so easy to work with. The delivery driver, from Phillips Excavating, was awesome and so easy to work with. He asked what my needs were and how I wished to have the gravel placed. This company is spot on! I would highly recommend using them to everyone and will certainly use them in the future for my gravel needs. The entire transaction was flawless. Thank you, Hello Gravel, for an outstanding job! My job smoothing things out will be effortless.
June 24, 2025
Carol C.
Hello Gravel was an absolute pleasure to work with. They are highly professional, easy to work with and remain in contact with you right up to the point of delivery. Due to weather, I needed to be rescheduled, and the people were so easy to work with. The delivery driver, from Phillips Excavating, was awesome and so easy to work with. He asked what my needs were and how I wished to have the gravel placed. This company is spot on! I would highly recommend using them to everyone and will certainly use them in the future for my gravel needs. The entire transaction was flawless. Thank you, Hello Gravel, for an outstanding job! My job smoothing things out will be effortless.
June 24, 2025
Nick C.
Excellent service and communication! A representative called within one day of our placing our order and was very easy to reach, to coordinate the drop off. Delivery went smoothly and on time -- no problems at all.
June 21, 2025
Nick C.
Excellent service and communication! A representative called within one day of our placing our order and was very easy to reach, to coordinate the drop off. Delivery went smoothly and on time -- no problems at all.
June 21, 2025
Lee f.
June 19, 2025
Lee f.
June 19, 2025
Gary S.
Great Company! Quick response time. Hassle free communication. Everything as described. Delivery went super smooth and driver dump spread my load of driveway gravel. 👍👍
June 18, 2025
Gary S.
Great Company! Quick response time. Hassle free communication. Everything as described. Delivery went super smooth and driver dump spread my load of driveway gravel. 👍👍
June 18, 2025
El A.
June 18, 2025
El A.
June 18, 2025
Stephen M.
June 18, 2025
Stephen M.
June 18, 2025
Jennifer B.
Needed dirt and I got the dirt. It was a very easy and straightforward process. I’d recommend them!
June 16, 2025
Jennifer B.
Needed dirt and I got the dirt. It was a very easy and straightforward process. I’d recommend them!
June 16, 2025
Joseph B.
I searched for two weeks to find anyone willing to do a 6 yard delivery. They not ONLY had a great price , but their delivery was in 4 days. Not weeks or months. I plan on using this again and again.
June 13, 2025
Philip S.
The hello gravel website was very easy to use. I was able to put square foot in and it told me how much I needed. The price was really good. They keep in contact through email and text. They made sure I ordered the right wood chips. The deliver drive was very nice and was able to drop chips where I needed them.
June 12, 2025
Philip S.
The hello gravel website was very easy to use. I was able to put square foot in and it told me how much I needed. The price was really good. They keep in contact through email and text. They made sure I ordered the right wood chips. The deliver drive was very nice and was able to drop chips where I needed them.
June 12, 2025
Brenda B.
I live in the PNW. The entire process was easy, transparent and the prices more than competitive for my area Website, shopping, and checkout was simple. I knew the status of my order through notifications. The delivery person was friendly, helpful, and professional. An all around positive experience and I am preparing for an order of landscape materials, rocks, soil, sand. etc.Thank uou Hello Gravel.
June 11, 2025
Brenda B.
I live in the PNW. The entire process was easy, transparent and the prices more than competitive for my area Website, shopping, and checkout was simple. I knew the status of my order through notifications. The delivery person was friendly, helpful, and professional. An all around positive experience and I am preparing for an order of landscape materials, rocks, soil, sand. etc.Thank uou Hello Gravel.
June 11, 2025
Phil L.
The gravel arrived on time. The driver dumped the gravel and said he had to bring another 2000 lbs. ( Which I would never have known besides him telling me). So he brought the other gravel and that part was fine. The gravel was supposed to be a driveway mix but it had way too much dirt in it.
June 11, 2025
Phil L.
The gravel arrived on time. The driver dumped the gravel and said he had to bring another 2000 lbs. ( Which I would never have known besides him telling me). So he brought the other gravel and that part was fine. The gravel was supposed to be a driveway mix but it had way too much dirt in it.
June 11, 2025
Luis g.
Greta experience, everything went smoothly from ordering to delivery everyone was professional and accommodating
June 11, 2025
Luis g.
Greta experience, everything went smoothly from ordering to delivery everyone was professional and accommodating
June 11, 2025
Reba T.
June 11, 2025
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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