Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,916 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(101)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(34)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Christopher P.
Worked with Chuck to figure out the best size and type of gravel for my auxiliary driveway. Process was super quick and easy. Delivery driver was friendly. Will absolutely consider them for my next set of projects in the Spring
August 16, 2025
Christopher P.
Worked with Chuck to figure out the best size and type of gravel for my auxiliary driveway. Process was super quick and easy. Delivery driver was friendly. Will absolutely consider them for my next set of projects in the Spring
August 16, 2025
Mike &.
Bought a load of sand for pool base 1st, happy with company quick response and delivery, turned around a bought a load of gravel
August 16, 2025
Mike &.
Bought a load of sand for pool base 1st, happy with company quick response and delivery, turned around a bought a load of gravel
August 16, 2025
Bryan C.
I placed my order online late on Monday night, and I was shoveling well before lunch on Thursday. Everything went great - I'm very happy with the garden soil we had delivered, and with Hello Gravel. I wish all companies were as efficient and responsive as y'all are. Thanks!
August 15, 2025
Bryan C.
I placed my order online late on Monday night, and I was shoveling well before lunch on Thursday. Everything went great - I'm very happy with the garden soil we had delivered, and with Hello Gravel. I wish all companies were as efficient and responsive as y'all are. Thanks!
August 15, 2025
B C.
Everything went very easy,the truck driver was very experienced,costumer service was perfect.Good company
August 15, 2025
B C.
Everything went very easy,the truck driver was very experienced,costumer service was perfect.Good company
August 15, 2025
Layne E.
The driver did a great job putting the dirt in where I wanted it
August 13, 2025
Layne E.
The driver did a great job putting the dirt in where I wanted it
August 13, 2025
Josh P.
Great service! Delivered when they said they would with an hour estimated till delivery. Kept in contact the whole time and dumped exactly where I asked. Will definitely recommend and use again
August 11, 2025
Josh P.
Great service! Delivered when they said they would with an hour estimated till delivery. Kept in contact the whole time and dumped exactly where I asked. Will definitely recommend and use again
August 11, 2025
Randal G.
Great services and price
August 11, 2025
Randal G.
Great services and price
August 11, 2025
John c.
Great experience with Hello Gravel. Very simple process. Got exactly the mulch we wanted (top quality/color), and right on time! Couldn’t be happier with the outcome. Will use them again
August 11, 2025
John c.
Great experience with Hello Gravel. Very simple process. Got exactly the mulch we wanted (top quality/color), and right on time! Couldn’t be happier with the outcome. Will use them again
August 11, 2025
Kyle J.
Repeat customer.... Hello Gravel has never let me down. Top quality agg, with accurate prices and on time delivery. No need to look elsewhere for one-off at home jobs or for contractor's. Very pleased and will continue working with them!
August 10, 2025
Kyle J.
Repeat customer.... Hello Gravel has never let me down. Top quality agg, with accurate prices and on time delivery. No need to look elsewhere for one-off at home jobs or for contractor's. Very pleased and will continue working with them!
August 10, 2025
NJ T.
1.5 inch stone , driveway gravel project Above and beyond service . Hello Stone lived up to their commitment . Two loads delivered . Vanessa kept in touch throughout the whole process never left me hanging. Questions were answered and results were delivered . Will continue doing business with Hello Gravel as a token of appreciation.
August 8, 2025
NJ T.
1.5 inch stone , driveway gravel project Above and beyond service . Hello Stone lived up to their commitment . Two loads delivered . Vanessa kept in touch throughout the whole process never left me hanging. Questions were answered and results were delivered . Will continue doing business with Hello Gravel as a token of appreciation.
August 8, 2025
Michael C.
Hello Gravel made getting my driveway gravel so easy! Ordered online, picked my delivery date, and it showed up right on time. Great quality gravel and friendly service—highly recommend! Good looking people too.
August 8, 2025
Michael C.
Hello Gravel made getting my driveway gravel so easy! Ordered online, picked my delivery date, and it showed up right on time. Great quality gravel and friendly service—highly recommend! Good looking people too.
August 8, 2025
Jason S.
I could not have asked for a better experience. The gentleman who delivered the gravel was an expert driver and able to spread it as he left, and it made spreading it out by hand so much easier. Pictured is 3 tons of driveway gravel, and it was enough to cover the worst area that we needed. We will most certainly be using this company again. We have been putting off any improvements to the back driveway because we thought it was gonna be super expensive, but this was an inexpensive patch that will get us through to the next time we can afford to make better improvements.
August 8, 2025
Jason S.
I could not have asked for a better experience. The gentleman who delivered the gravel was an expert driver and able to spread it as he left, and it made spreading it out by hand so much easier. Pictured is 3 tons of driveway gravel, and it was enough to cover the worst area that we needed. We will most certainly be using this company again. We have been putting off any improvements to the back driveway because we thought it was gonna be super expensive, but this was an inexpensive patch that will get us through to the next time we can afford to make better improvements.
August 8, 2025
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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