Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,916 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(101)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(34)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Craig P.
Everything went perfect on the delivery! Driver went above and beyond to make sure he put the stone where we wanted it, and we had excellent communication throughout the whole process. Highly recommend these folks!
September 8, 2025
T. H.
Easy no hassle service. Driver was great. I expect to order more. As local company struggle this is probably the way of the future.
September 8, 2025
T. H.
Easy no hassle service. Driver was great. I expect to order more. As local company struggle this is probably the way of the future.
September 8, 2025
Sani-Android P.
I fully recommend this company, Representatives are very responsive. It is great so far. There was a slight issue. But the representatives immediately replied and fixed🙏fully recommend.
September 6, 2025
Sani-Android P.
I fully recommend this company, Representatives are very responsive. It is great so far. There was a slight issue. But the representatives immediately replied and fixed🙏fully recommend.
September 6, 2025
Doug C.
September 5, 2025
Doug C.
September 5, 2025
Nicole o.
Amazing experience! I can’t speak highly enough about Hello gravel!! They are on top of everything and make the delivery process a breeze! Will be ordering again from them!
September 5, 2025
Nicole o.
Amazing experience! I can’t speak highly enough about Hello gravel!! They are on top of everything and make the delivery process a breeze! Will be ordering again from them!
September 5, 2025
Al
all went well
September 5, 2025
Al
all went well
September 5, 2025
Linda J.
Very professional and reasonably priced. Would recommend highly.
September 5, 2025
Linda J.
Very professional and reasonably priced. Would recommend highly.
September 5, 2025
Doug R.
Easy on-line booking and scheduling. Quality fill dirt delivered on time as promised. Driver did a great job dropping the load in an elongated pile for me. I now know who to call, if I need more fill.
September 5, 2025
Doug
Easy on-line booking and scheduling. Quality fill dirt delivered on time as promised. Driver did a great job dropping the load in an elongated pile for me. I now know who to call, if I need more fill.
September 5, 2025
Paul B.
The driver who delivered the gravel I ordered was absolutely excellent. He took the time to carefully position the truck so as to drop the material exactly where I needed it which required careful positioning two times.
September 4, 2025
Paul B.
The driver who delivered the gravel I ordered was absolutely excellent. He took the time to carefully position the truck so as to drop the material exactly where I needed it which required careful positioning two times.
September 4, 2025
Robert W.
I'm very satisfied with the delivery. The driver was friendly and took his time to spread the gravel down my driveway for me and the price was fair.
September 4, 2025
Robert W.
I'm very satisfied with the delivery. The driver was friendly and took his time to spread the gravel down my driveway for me and the price was fair.
September 4, 2025
Anthony r.
Ordered 10 tons of Road Base and it was exactly what I needed for my project to backfill a retaining wall. Super easy company to use and the delivery was great!
September 3, 2025
Anthony r.
Ordered 10 tons of Road Base and it was exactly what I needed for my project to backfill a retaining wall. Super easy company to use and the delivery was great!
September 3, 2025
M M.
Hello Gravel is awesome. Ordering was super simple. Delivery was on time and the people are so nice! 💯 will order with them again.
August 30, 2025
M M.
Hello Gravel is awesome. Ordering was super simple. Delivery was on time and the people are so nice! 💯 will order with them again.
August 30, 2025
Anthony R.
Julio M. Contacted me about my inquiry online and helped me make two orders in the past week, very pleased with the service and the quality of the gravel I ordered for my project.
August 30, 2025
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
Ready to join our happy customers?
Get premium landscape materials delivered to your door. Fast, easy, and at the right price.