Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,898 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(99)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Nic P.
Very Professional ,Kind and Personal!! Will definitely deal with again @!Thank You Carlos and Driver !!!
September 28, 2026
Renee E.
This was a good experience! I highly recommend this business!
September 27, 2026
Fernando S.
Excellent service from Julio, he help me to make the order for my project.
September 26, 2026
Roberto
Good job by MARTIN TRUCKING
September 26, 2026
Andrew O.
September 26, 2026
Joe M.
September 26, 2026
Michael M.
They are a good company, fast and efficient ,great .
September 26, 2026
Roger P.
I would definitely recommend Hello Gravel. Everyone was friendly. The driver was great. We had a wonderful conversation.
September 26, 2026
Mike D.
Simple, easy, accurate.
September 25, 2026
John w.
Very pleasant experience. Very helpful people. Everything went smoothly.
September 25, 2026
Darrell B.
Good pricing and fast delivery.
September 25, 2026
Salomon M.
Great communication!
September 25, 2026
Daniel F.
I had a 2nd load of fill dirt delivered on Oct 7th and this experience was exactly the same as the first......outstanding!!! Keronica Lewis continues to show how customers should be treated. She is professional, yet pleasant and her communications skills and follow up actions are absolutely the best. I am extremely thankful to her for making this experience over-the-top positive! Your delivery man Brian is also the man of the hour! He remembered everything about the previous delivery, which made this one ultra-smooth and efficient! Thank you so much to both of you for helping this veteran get the job done!!! Now its on to driveway gravel to complete my little road-on-the-hill job. I know I can count on Hello Gravel to come through once again!!! Thanks for everything!!! Dan Fettes
September 25, 2026
Wesley B.
Great service,Gaby is very nice.Highly recommended!
September 24, 2026
Stephen W.
Excellent service. Put my gravel right where I wanted it. Jenel provided great communication
September 23, 2026
John J.
Reasonable pricing. From order to delivery, the process was easy.
September 23, 2026
Nathan C.
Great service. On time and accurate.
September 23, 2026
Louis
Ordering the driveway material online was very easy to do and understand. The delivery was easy to arrange, and it was dropped off right where I need it to be. I would definitely use them again.
September 23, 2026
Lawrence H.
Quick and fast. Worked with us on a strict delivery schedule.
September 22, 2026
Thomas D.
September 22, 2026
Steve H.
Absolutely great service. Customer service is the best! Quality of fill dirt is fantastic. When your timeline is short it is helpful to have high quality. HelloGravel was AWESOME.
September 22, 2026
John L.
Andre Velho and team is top notch and has handled every order like it was his own. Excellence is his standard and customer service is out of this world.
September 22, 2026
Scott P.
I initially checked some local vendor and was not happy with the price. I found Hello Gravel and they were able to educate me on choosing the correct product for my project without overselling. The price was more than 25% cheaper than the local vendor. My delivery was next day, exactly where I asked them to leave it. They made it entirely easy and most affordable.
September 22, 2026
Caroline K.
I ordered 5 tons of driveway gravel from Hello Gravel for delivery to the Lower Garden District, and the whole process was seamless. Getting a big truck down here can be tricky with the narrow streets and tight turns, but they handled it without a hitch. Delivery was fast, communication was excellent, and I was kept informed every step of the way. They made what could have been a stressful project feel so easy. They really did help me get it right! Thank you!
September 21, 2026
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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