Customer Reviews
Hello Gravel Reviews
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are verified reviews from customers across the country.
Based on 1,905 verified reviews from Google and Reviews.io
Rating breakdown
What customers say about Hello Gravel
Hello Gravel excels at smooth ordering and responsive communication, though delivery consistency and accuracy issues concern some customers.
Easy ordering
Customers describe ordering online as quick, with the delivered price visible up front.
“Very easy way to get rock delivered.”
Communication by text
Order updates arrive by text, and customers single out being able to reach a person.
“the texting communication was on point”
Delivery and placement
Drivers place the load where the customer asked, when access allows it.
“He put the topsoil right where I needed it.”
When delivery goes wrong
The most common complaints are timing and receiving the wrong material. Here is one, and what happened next.
“It was the wrong gravel! … A few hours later, the delivery truck arrived with the EXACT MATCH”
Is Hello Gravel a legitimate company?
Yes. Hello Gravel Inc. is based in New Orleans, Louisiana.
- Founded in 2023 by Daniel Crowley and Alan Kofman
- BBB Accredited Business since June 2026
- More than 10,000 customers served across all 50 states
- Verified reviews collected on Google and Reviews.io
How Hello Gravel works
- 1.Enter your ZIP code to see materials and a price with delivery included. See materials
- 2.We confirm the order and book a vetted local supplier and dump-truck hauler.
- 3.The driver delivers on your chosen date and places the load where access is safe. Spreading is not included.
If you have a question at any step, a real person answers by phone, text, or email. More about Hello Gravel.
What happens if there is a problem with my order?
If the wrong material arrives or there is a quality issue, email support@hellogravel.com within 48 hours of delivery. Include your order number, photos of the material, photos of the delivery spot, and a short description of the issue. Please contact us before you spread, move, or use the material, since that makes the issue harder to verify. Claims sent more than 7 days after delivery may not be eligible for review.
If we confirm the wrong material was delivered or there was a fulfillment issue within our control, we work with you on replacement material, a partial refund, or a full refund.
Bulk materials cannot be returned once they are dumped, so changes are best made before delivery: you can cancel without penalty if you tell us at least one full business day before your delivery date.
Full details: Refund Policy.
Read reviews by material
Every review for one material, on its own page.
- #57 Crushed Stone(25)
- #57 Limestone 3/4"(1)
- #89 Crushed Stone(2)
- 1 1/2" Crushed Gravel(10)
- 3/4" Crushed Stone(25)
- 3/8" Crushed Stone(7)
- 3/8" Natural Pea Gravel(6)
- Compost Soil(1)
- Crushed Concrete(8)
- Decomposed Granite(3)
- Drain Rock(7)
- Driveway Gravel(101)
- Fill Dirt(36)
- Fill Sand(2)
- Garden Soil(10)
- Mason Sand(16)
- River Rock(10)
- Road Base(33)
- Shredded Hardwood Mulch (Brown)(4)
- Topsoil(44)
- Walkway Gravel(19)
Recent Reviews
Crystal B.
Great company. Quick to respond and deliver. Definitely recommend
November 7, 2025
Crystal B.
Great company. Quick to respond and deliver. Definitely recommend
November 7, 2025
Czs V.
Definitely will use hello gravel again. Did great job delivering me the material I needed. On time and friendly.
November 7, 2025
Lucy k.
Hello Gravel from the beginning worked with me on my driveway project from helping me measure how much I needed to being accessible whenever a question arose. The delivery was prompt, and they as well worked at getting the best and most coverage for my driveway.
November 6, 2025
Doug C.
Delivered on time and in the right place both times I’ve ordered gravel. Very pleased with work.
November 5, 2025
George S.
doing business with hello gravel has been very pleasant and delivery is super fast and it is affordable.
November 5, 2025
Kevin D.
Delivered as s reduced and the sizing is perfectly as discussed.
November 4, 2025
Jared M.
What an amazing service. Super easy to order. Everything came on time and was seamless. Will be ordering again.
October 31, 2025
Glen R.
Gravel for carport arrived and driver was terrific. Spread out the gravel with his truck and saved me a bunch of work. Great service and great product.
October 31, 2025
Glen R.
Gravel for carport arrived and driver was terrific. Spread out the gravel with his truck and saved me a bunch of work. Great service and great product.
October 31, 2025
Dean W.
It was my first time and they walked me through the whole experience, letting me know everything along the way.. now I can finish making my hot tub pad and I have everything I need thank you
October 30, 2025
Mikenmel74
Great job!
October 30, 2025
John L.
Hello gravel kept me updated up until the delivery was made I was very happy with the product and the delivery driver was excellent.
October 30, 2025
Khuong c.
After reading so many positive reviews online about Hello Gravel products and delivery by photos… I ordered 2.7 yards on Sunday, and customer service called and texted on Monday with clearly information about delivery date and time and confirm for delivery. Tuesday I have customer service called and texted ahead thirty minutes before the friendly and helpful driver with truck load of topsoil unloaded on my driveway less than ten minutes.Topsoil is clean and better than the product from Home Depot or Lowe’s store. After the product is unloaded,customer service texted to make sure everything is satisfactory. I am Happy with the product and service.They will have us and our friends as their customers for now and future services. Thanks again
October 28, 2025
Khuong c.
After reading so many positive reviews online about Hello Gravel products and delivery by photos… I ordered 2.7 yards on Sunday, and customer service called and texted on Monday with clearly information about delivery date and time and confirm for delivery. Tuesday I have customer service called and texted ahead thirty minutes before the friendly and helpful driver with truck load of topsoil unloaded on my driveway less than ten minutes.Topsoil is clean and better than the product from Home Depot or Lowe’s store. After the product is unloaded,customer service texted to make sure everything is satisfactory. I am Happy with the product and service.They will have us and our friends as their customers for now and future services. Thanks again
October 28, 2025
Guy P.
Andre was very helpful and also has a sense of humour, especially, with my quirky sense of humour. Very professional.
October 28, 2025
Guy P.
Andre was very helpful and also has a sense of humour, especially, with my quirky sense of humour. Very professional.
October 28, 2025
David d.
Hello Gravel delivered 8 years of dirt and got to the job site early. Put it right where I needed it it. Very professional and easy to work with
October 28, 2025
David d.
Hello Gravel delivered 8 years of dirt and got to the job site early. Put it right where I needed it it. Very professional and easy to work with
October 28, 2025
Q D.
Delivery as promised and on time.
October 28, 2025
Q D.
Delivery as promised and on time.
October 28, 2025
Lynn W.
Andre and his team were amazing. The website is great. It is easy to calculate what is needed, pay, and get the delivery scheduled. Andre followed up along the way. The driver was amazing, highly skilled, and very friendly. I highly recommend them and will use their service again.
October 27, 2025
Lynn W.
Andre and his team were amazing. The website is great. It is easy to calculate what is needed, pay, and get the delivery scheduled. Andre followed up along the way. The driver was amazing, highly skilled, and very friendly. I highly recommend them and will use their service again.
October 27, 2025
Sophie R.
We had a great experience with Hello Gravel. We will be ordering more from them.
October 27, 2025
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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