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Customer Reviews

Reviews for Topsoil

Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.

4.8 out of 5

Rated 4.8 · 45 reviews

Rating breakdown

5 star
39
4 star
5
3 star
0
2 star
1

Recent Reviews

Fernando D.

✓ Verified buyer · Bought: Topsoil

Quick and easy purchase. Service tech provided updates and made sure all went according to Nolan after delivery was made. Will use service agian for my soil and rock needs

Received a discount for reviewing

Delivered in Temecula · Jan 14, 2026

Celeste L.

✓ Verified buyer · Bought: Topsoil

It was just like what y'all described to me. I was very happy and I will be doing business with you again. The guy y'all sent over was very nice. I really liked him.

Received a discount for reviewing

Delivered in Houston · Jan 7, 2026

Wendy B.

✓ Verified buyer · Bought: Topsoil

Jessie with Rocky Mountain High was great! He was friendly and helpful and did a great job dumping our dirt! I'm very happy with how smoothly everything went from purchasing to receiving my dirt, thank you!

Received a discount for reviewing

Delivered in Atlanta · Jan 2, 2026

Ceir C.

✓ Verified buyer · Bought: Topsoil

Great service, reasonable prices, and courteous drivers! Nina, Andre, Ramon did an amazing job understanding my situation and making sure I was taken care of! Bravo! Raises all around!

Received a discount for reviewing

Delivered in Fort Worth · Dec 22, 2025

Ceir C.

✓ Verified buyer · Bought: Topsoil

Amazing service and on time delivery. Driver was able to deposit soil where I needed. The logistics agents, Andre and Nina were amazing to work with. I will recommend your service to others!

Received a discount for reviewing

Delivered in Fort Worth · Dec 19, 2025

Daniel H.

✓ Verified buyer · Bought: Topsoil

Everything went great, very pleased with the dirt!

Received a discount for reviewing

Delivered in Ashburn · Nov 20, 2025

Jackelyn E.

✓ Verified buyer · Bought: Topsoil

Great topsoil

Received a discount for reviewing

Delivered in Charsadda · Nov 18, 2025

Paul D.

✓ Verified buyer · Bought: Topsoil

Wonderful experience!

Delivered in Springfield · May 15, 2025

David W.

✓ Verified buyer · Bought: Topsoil

Great dirt!

This is perfect for the shrubs and trees I’m planting!

Delivered in Two Harbors · May 12, 2025

Ashley N.

✓ Verified buyer · Bought: Topsoil

Great Customer Service

Placing the order online was simple. I had to change the delivery date which customer service did right away. The day of delivery was simple and delivery was speedy. Good service!

Delivered in Camillus · May 12, 2025

Joseph K.

✓ Verified buyer · Bought: Topsoil

Dorrance top soil review

The top soil is nice unfortunately its been raining sos much I only got to spread a little out but so far so good. I like it waiting to see if the grass I planted so far will grow.

Delivered in Mountain Top · May 12, 2025

Cameron H.

✓ Verified buyer · Bought: Topsoil

On time and with a smile

I had 5 yards of topsoil delivered to my house in the South Bronx. No easy feat to get the truck down the street to be able to deliver the topsoil to my small drive way but the driver did it with grace. And as someone who is always working being on time was a major plus. I would refer to anyone.

Delivered in New York · Apr 29, 2025

Jamie A.

✓ Verified buyer · Bought: Topsoil

Great service, drivers, and products.

I recently had the pleasure of working with Hello Gravel for my landscaping project, and I can’t recommend them highly enough! From the moment I reached out, their customer service team was incredibly helpful. They answered all my questions with patience and provided expert advice on selecting the right materials for my needs. The delivery was another highlight of my experience. The truck drivers were not only professional but also highly skilled. They navigated my property with ease, ensuring that everything was delivered exactly where I needed it without any hassle. Now, let’s talk about the product! I purchased a topsoil compost mix, and I was genuinely impressed with its quality. It looked high-quality with very few extra debris or filler materials, which is often a concern with such products. It’s clear that Hello Gravel takes pride in what they offer. Overall, my experience with Hello Gravel was outstanding. They combine excellent customer service, skilled delivery, and high-quality products, making them a top choice for anyone needing landscaping materials. Thank you, Hello Gravel, for making my project a success!

Delivered in Baltimore · Feb 25, 2025

Nancy M.

✓ Verified buyer · Bought: Topsoil

Good topsoil, but could use a bit more refining

I ordered 15 tons of topsoil that I was told would be free from rocks and sticks larger than 1" inch. Overall the soil is nice, with a clump of clay here and there. There are sticks and rocks larger than 1" that need to be removed, but not excessively. Got a golf ball, too! The delivery was on time and placed exactly where I asked. A suggestion: please offer compost for those who need really good soil. . plus the larger sticks now and then.

Delivered in New Orleans · Feb 16, 2025

Linda R.

✓ Verified buyer · Bought: Topsoil

Excellent product and service

Easy to order and the delivery was great.

Delivered in Gresham · Feb 15, 2025

Jurgen M.

✓ Verified buyer · Bought: Topsoil

Job well done!!!

The dirt came as promised and on time. The dirt did not have grass or roots. It was awesome. Thank you so much!!!

Delivered in Ellabell · Dec 4, 2024

Scott F.

✓ Verified buyer · Bought: Topsoil

3-Tons Topsoil Delivered

The delivery was a day early, good quality Topsoil and Delivery Driver was able to maneuver and deposit soil where requested.

Delivered in Land O' Lakes · Nov 20, 2024

Laurie B.

✓ Verified buyer · Bought: Topsoil

Garden Soil

We ordered soil for our raised beds. The soil is cheaper and better than an earlier purchase. It came from a river bottom near our home.

Delivered in El Dorado Springs · Nov 7, 2024

Samuel P.

✓ Verified buyer · Bought: Topsoil

Excellent Delivery of Topsoil

Excellent delivery and excellent material! Plants are growing wel!

Delivered in Denver · Nov 7, 2024

Tavian C.

✓ Verified buyer · Bought: Topsoil

Stellar Product, Great Service

I'm really happy with my purchase! Everything went smoothly from order to delivery and I'd definitely recommend this to a friend

Delivered in Omaha · Oct 30, 2024

Frequently asked questions

Is Hello Gravel a real company?

Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.

Who owns Hello Gravel?

Hello Gravel was founded by Daniel Crowley and Alan Kofman.

How does Hello Gravel work?

You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.

Does Hello Gravel get complaints?

Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.

Where do these reviews come from?

From verified customers on Google and Reviews.io.

Where will the driver dump my material?

You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.

Does delivery include spreading the material?

No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.

Do I need to be home for delivery?

It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.

What can prevent a delivery?

An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.

Can I return a delivery or cancel my order?

Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.

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