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Customer Reviews

Reviews for Topsoil

Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.

4.8 out of 5

Rated 4.8 · 45 reviews

Rating breakdown

5 star
39
4 star
5
3 star
0
2 star
1

Recent Reviews

Ann D.

✓ Verified buyer · Bought: Topsoil

delivered on time and dumped right where I asked. was done in less than 5 mins

Delivered in Salt Lake City · Oct 29, 2026

Stephen L.

✓ Verified buyer · Bought: Topsoil

Needed top soil, called around and nothing sounded right or not good quality. Went online and found this site, great communication, called back, delivery ontime and good all around. Quality of top soil is better then expected. No leaves or trash.

Delivered in Twin Lakes · Oct 28, 2026

Anne J.

✓ Verified buyer · Bought: Topsoil

Worked out perfectly. Good quality soil and easy to work with.

Delivered in Augusta · Oct 25, 2026

GARY L.

✓ Verified buyer · Bought: Topsoil

Delivered in Vallejo · Oct 18, 2026

Matthew M.

✓ Verified buyer · Bought: Topsoil

It was very good and delivered perfectly

Delivered in Omaha · Oct 12, 2026

Eric

✓ Verified buyer · Bought: Topsoil

Still in process...BUT.....Andre & every person that was somehow involved did an excellent job of getting the order through and the delivery done...On time and on the spot. Good for you , Well done & Thank You Eric

Delivered in Winter Springs · Sep 8, 2026

Jeff A.

✓ Verified buyer · Bought: Topsoil

It worked great for us. Just what we needed.

Delivered in Citrus Springs · Aug 31, 2026

Jeff D.

✓ Verified buyer · Bought: Topsoil

delivery was on time, soil dumped where I needed it people thought this whole process were very patient and helpful, Ryan was the agent who helped me from start to finish, without his patience and understanding this could have been a miserable exercise. these people go above and beyond,to help you get what you need in a timely manner, I know who to contact when I need help out here in the boonies. thank you you guys you have made this experience easy and amazing.!!!!!!!

Delivered in Indianapolis · Aug 25, 2026

Joseph V.

✓ Verified buyer · Bought: Topsoil

On time and easy delivery

Delivered in Toms River · Aug 18, 2026

Bob G.

✓ Verified buyer · Bought: Topsoil

It was prefect From the start of order to delivery. Can't believe how easy it was great doing business with you

Delivered in Maryville · Jul 29, 2026

Robert H.

✓ Verified buyer · Bought: Topsoil

High quality top soil. I’m a very satisfied customer. If I ever need top soil in the future I will certainly know who to call! Robert Hodges

Delivered in Maple Valley · Jul 28, 2026

THOMAS M.

✓ Verified buyer · Bought: Topsoil

Good

Delivered in Southfield · Jun 15, 2026

John J.

✓ Verified buyer · Bought: Topsoil

I haven’t actually started it yet, but the topsoil looks a pretty good quality and I’m certainly happy with it.

Delivered in Plano · Jun 8, 2026

Paul T.

✓ Verified buyer · Bought: Topsoil

Lots of rocks and junk in the mix, but the delivery was right on time as promised.

Delivered in Orlando · Jun 6, 2026

Ramsey S.

✓ Verified buyer · Bought: Topsoil

It was incredibly quick and easy to get the ball rolling on this, especially when they have someone working on Sunday to answer the phones which was detrimental and helping me plan since I underestimated how much dirt I really needed there’s only so much Google and ChatGPT can help you out with. Andre and team got me taken care of and I feel like I got a very good price for topsoil 18 tons of top soil delivered within 36 hours of placing the order.

Delivered in Dysart · Jun 2, 2026

Christine M.

✓ Verified buyer · Bought: Topsoil

Hello gravel was very courteous. They listened to what I was looking for, garden soil, and went out of their way to deliver the exact soil type I was looking for. I will definitely use this company again.

Delivered in Onalaska · May 21, 2026

Jeffrey C.

✓ Verified buyer · Bought: Topsoil

Driver was timely, dropped the too soil on the tarp as desired. The top soil is dark and good quality. The delivery came in2 loads. After 1st load I realized I ordered too much and the 1st load was enough. They kindly canceled the 2nd load and refunded the difference back to my accoint.

Delivered in Windsor · May 15, 2026

Samantha D.

✓ Verified buyer · Bought: Topsoil

This was as painless as it gets. Tereza stayed in contact with me and delivered right on time. I will be using them again for all my fill dirt needs.

Delivered in Kingman · May 15, 2026

Dan C.

✓ Verified buyer · Bought: Topsoil

The topsoil was clean but I was expecting more. Two tons really wasn’t enough for my garden. Also, it was expensive but cheaper than using bags!

Delivered in Philadelphia · May 8, 2026

Patrick M.

✓ Verified buyer · Bought: Topsoil

Great Communication, on schedule delivery, competitive pricing. Quantity calculator works great!

Delivered in Bloomington · May 5, 2026

Kalen F.

✓ Verified buyer · Bought: Topsoil

Delivered right on time, right where it needed to be. Great service and great soil.

Delivered in Ashburn · Apr 30, 2026

Kjersten

✓ Verified buyer · Bought: Topsoil

Great experience beginning to end! The website is clear, they communicated well before the drop off and their driver was a rock star, dropping my soil off where I wanted it, despite dealing with power lines and steep terrain. Will definitely be using them again!

Delivered in "" · Apr 10, 2026

Leigh S.

✓ Verified buyer · Bought: Topsoil

Ordering from Hello Gravel was an ideal experience. The website is excellent and the customer service is exceptional.

Delivered in Cleveland · Mar 24, 2026

Gwanda C.

✓ Verified buyer · Bought: Topsoil

The gentleman was very friendly. I had a tarp laid out in the driveway where I wanted it to be placed. He hit it dead on . I was able to pull the other side of the tarp to cover topsoil just in case it may rain or snow. I definitely will refer this company to my neighbors and friends. And if at all I need anything else will definitely call them again.

Received a discount for reviewing

Delivered in Louisville · Jan 16, 2026

Frequently asked questions

Is Hello Gravel a real company?

Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.

Who owns Hello Gravel?

Hello Gravel was founded by Daniel Crowley and Alan Kofman.

How does Hello Gravel work?

You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.

Does Hello Gravel get complaints?

Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.

Where do these reviews come from?

From verified customers on Google and Reviews.io.

Where will the driver dump my material?

You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.

Does delivery include spreading the material?

No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.

Do I need to be home for delivery?

It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.

What can prevent a delivery?

An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.

Can I return a delivery or cancel my order?

Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.

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