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Customer Reviews

Reviews for Road Base

Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.

4.9 out of 5

Rated 4.9 · 38 reviews

Rating breakdown

5 star
36
4 star
2
3 star
0
2 star
0

Recent Reviews

Doug M.

✓ Verified buyer · Bought: Road Base

Delivered in Pleasanton · Mar 28, 2026

Gabriel C.

✓ Verified buyer · Bought: Road Base

Project not complete yet, but I was incredibly pleased with the communication leading up to delivery and the drivers ability to drop the material off exactly where I needed it! Great price and great experience overall…super easy to order, and the online calculator was incredibly helpful.

Delivered in Waynesboro · Mar 25, 2026

Andre D.

✓ Verified buyer · Bought: Road Base

Worked well with my sheadule. Good service

Delivered in Bisbee · Mar 23, 2026

Derfelt

✓ Verified buyer · Bought: Road Base

Everything went great!

Delivered in Columbus · Mar 13, 2026

Gaotang s.

✓ Verified buyer · Bought: Road Base

Delivered right on the schedule time. Quality looks good.

Delivered in Livingston · Mar 13, 2026

Johannes E.

✓ Verified buyer · Bought: Road Base

Perfect

Delivered in Schertz · Mar 11, 2026

Dustin H.

✓ Verified buyer · Bought: Road Base

Received a discount for reviewing

Delivered in Front Royal · Jan 17, 2026

Philip J.

✓ Verified buyer · Bought: Road Base

Perfect! Quality is top-notch, service exceptional!

Received a discount for reviewing

Delivered in Taylors · Jan 15, 2026

Hotline C.

✓ Verified buyer · Bought: Road Base

Received a discount for reviewing

Delivered in Old Harbour · Jan 15, 2026

Alfonso J.

✓ Verified buyer · Bought: Road Base

It worked perfectly!

Received a discount for reviewing

Delivered in Waldorf · Jan 7, 2026

Ed G.

✓ Verified buyer · Bought: Road Base

Worked great, not finished just yet but delivery went great, friendly experienced driver

Received a discount for reviewing

Delivered in Columbia · Dec 24, 2025

Christopher H.

✓ Verified buyer · Bought: Road Base

Excellent 👍

Received a discount for reviewing

Delivered in Detroit · Dec 18, 2025

D-no M.

✓ Verified buyer · Bought: Road Base

This was a fairly simple process for me to order gravel directly to my job site. The customer service was excellent. I will definitely be using this website again in the future!

Delivered in Long Beach · Dec 4, 2024

Customer

✓ Verified buyer · Bought: Road Base

Road base delivery

The road base packs down nicely. When wet, it has a reddish color. The delivery driver did an exceptional job dumping the gravel right where I needed it. I'm very happy with Hello Gravel and, i will be calling them again soon.

Delivered in Sacramento · Oct 8, 2024

Frequently asked questions

Is Hello Gravel a real company?

Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.

Who owns Hello Gravel?

Hello Gravel was founded by Daniel Crowley and Alan Kofman.

How does Hello Gravel work?

You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.

Does Hello Gravel get complaints?

Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.

Where do these reviews come from?

From verified customers on Google and Reviews.io.

Where will the driver dump my material?

You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.

Does delivery include spreading the material?

No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.

Do I need to be home for delivery?

It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.

What can prevent a delivery?

An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.

Can I return a delivery or cancel my order?

Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.

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