Customer Reviews
Reviews for Drain Rock
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.
Rated 5.0 · 8 reviews
Rating breakdown
Recent Reviews
MAckie K.
The drain rock we received was exactly what we needed for our French drain project. It was ideal and unloaded promptly and right where we needed it to be. I would highly recommend based on excellent service and a great delivered product. I am planning on ordering another 7 tons soon!
Delivered in San Diego · Oct 20, 2026
Priority
Amazing service
Delivered in Roanoke · Jun 3, 2026
Erik S.
No issues
Delivered in Ephrata · Jun 3, 2026
Jack A.
Delivered in Pontiac · Jun 2, 2026
Priority M.
Cadian and Andre helped me out and made the prosses real smooth helped me get quick delivery
Delivered in Suffern · Jun 1, 2026
Vince C.
I had an outstanding experience with “Hello Gravel “, especially with the representative (Cadian ) everything was handled with professionalism and precision, the delivery was on time and the driver was very polite, I highly recommended them . I give them a five star rating all around !
Delivered in Denver · May 25, 2026
Robert M.
Delivery was on time and the driver put the gravel precisely where I wanted it. We are putting down gravel to facilitate drainage and to provide a walkway from our cabin to the road. The gravel looks good and will allow for much less mud on our shoes
Received a discount for reviewing
Delivered in Houston · Dec 16, 2025
Roxanne S.
Great rock!
Absolutely the best! The website was easy to navigate and my order of rock came in the time when was promised delivery.
Delivered in Lakeland · Oct 8, 2024
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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