Customer Reviews
Reviews for River Rock
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.
Rated 5.0 · 12 reviews
Rating breakdown
Recent Reviews
Michael G.
This is the second wonderful experience I've had using your service. I especially appreciated the proactive calls to advise color choices and delivery timing. Your follow through was perfect. Thanks.
Delivered in Santa Clara · Nov 2, 2026
Pei L.
Very happy with the team. Best communications and accurate delivery on the spot.
Delivered in Laconia · Aug 28, 2026
Gary N.
Very nice stones.love the color and the size is perfect for the job. I will be using them my other projects.
Delivered in Hutchins · Aug 20, 2026
Travis P.
The ordering and delivery process was very easy. Excellent communication from the team about the rock type, amount and delivery location. I would definitely order again!
Delivered in Denver · Jul 24, 2026
Tracy C.
Beautiful rock, better than pictured. Nina was very proactive and helpful in the coordination of delivery of 5 tons of rock to ensure that expectations were set correctly and exceeded. Great communicator! We were able to fill the whole front of our house flower buds with beautiful river rock and all around the back of our pool cage.
Delivered in Land O' Lakes · Jun 29, 2026
Jedediah S.
Delivered in Kansas City · Jun 9, 2026
Hilary J.
So easy and from order to delivery was seamless! We got exactly what we wanted, when we wanted and it was dumped where we want it. Could not recommend Hello Gravel more! Great Work!
Delivered in Jacksonville · May 7, 2026
Charles M.
Haven't completed project yet, however the delivery was perfect!
Delivered in Pittsburgh · Apr 13, 2026
Christopher A.
Website was easy to use! I called and spoke with Maria who helped me order 20 tons of rock! After that Jonas took over and kept in touch with me until the whole process was over! Great customer service I will definitely be back for more rock
Delivered in Denver · Mar 26, 2026
Christy E.
Excellent customer service, notifications every step of the way. Delivered on time where i wanted it dumped. TJ was very helpful in getting all 3 loads here and where I wanted them.
Delivered in Hendersonville · Mar 16, 2026
Adam A.
I purchased the rock, they delivered a few days later on Saturday. Super easy and the staff was helpful. Hello Gravel is one of the better priced rock companies in the Corpus Christi area.
Received a discount for reviewing
Delivered in Dallas · Dec 29, 2025
Customer
River rock
The river rock was delivered on time. The river rocks look great and I had enough to cover landscape fabric for 2 gardens.
Delivered in Kent · Oct 7, 2024
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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