Customer Reviews
Reviews for Mason Sand
Hello Gravel is an online store for homeowners, landscapers, and contractors to order bulk gravel, crushed stone, sand, soil, and mulch, founded in 2023 in New Orleans, Louisiana, and delivered by the ton to all 50 states. Enter a ZIP code for an upfront delivered price, order by the ton, and pick a delivery date. A local dump-truck hauler then places the load at the address. Below are reviews from customers across the country.
★ 4.9 · 16 reviews
Rating breakdown
Recent Reviews
Ruben R.
Great and very easy to get my mason sand
Delivered in Newark · Oct 2, 2026
Tyler H.
Delivered in Elizabethtown · Jul 30, 2026
Daniela A.
The delivery was quick and easy. Communication was fantastic and the whole experience was quick and easy. The service was excellent
Delivered in Canyon Lake · Jun 25, 2026
Andy D.
Everything went extremely smoothly. Lots of communication. Will use again!
Delivered in South Burlington · Jun 25, 2026
Mary L.
Communications and delivery were excelllent!
Delivered in Georgetown · Jun 13, 2026
Noah H.
Great product, and very fast delivery. The entire process was smooth from start to finish. I had a lot of support from customer support. I appreciate it
Delivered in White Horse · Jun 5, 2026
Lloyd M.
Great
Delivered in Everett · May 29, 2026
Edward s.
still working the project, but it will be perfect
Delivered in Blandinsville · May 22, 2026
Stephanie B.
We havent had a chance to use the sand for our project yet but I feel the quality and quantity looks good!
Delivered in Tulsa · May 22, 2026
James F.
Perfect for the project.
Delivered in Lufkin · May 22, 2026
Thomas M.
Look good no hassle delivery very but driver was only 1 hour late after getting lost. Will use again.
Delivered in Commerce City · May 14, 2026
Kate P.
Sand was delivered with the promised time frame, very friendly driver and helpful Team did a great job helping getting my order processed and delivered.
Delivered in Liberty · May 5, 2026
LEA U.
Andre was always really helpful and professional. I can assure he makes my life easier as a client. Thank you
Delivered in Palm Beach Gardens · Feb 11, 2026
Julie H.
Great company to deal with. Very competitive pricing, great communication, and fast delivery schedules. Drivers accommodates where to place order and is amazing at putting the order in tight places. Thank so much Hello Gravel for a stress free experience. I would highly recommend this company to anyone needing this type of service.
Received a discount for reviewing
Delivered in Cave Creek · Nov 20, 2025
John G.
Mason Sand
Part of the order was delivered a day early with no advance notice. Luckily, I was present to accept the delivery, as we live 5 hours from the job site and just happened to arrive on location 15 minutes before the delivery truck showed up. The driver explained that they needed to split the delivery into two loads and apologized. The remainder of the load was delivered the next day without any issues. Material was as advertised/expected.
Delivered in Chesapeake · Nov 13, 2024
Ben A.
Great Product
Worked with Hello Gravel for them to deliver 8 tons of Mason Sand for a project I was in charge of. Every aspect of working with them was great and I look forward to getting my supplies from them again when their services are needed.
Delivered in Phoenix · Oct 19, 2024
Frequently asked questions
Is Hello Gravel a real company?
Yes. Hello Gravel Inc. was founded in 2023 and is based in New Orleans, Louisiana. It is a BBB Accredited Business.
Who owns Hello Gravel?
Hello Gravel was founded by Daniel Crowley and Alan Kofman.
How does Hello Gravel work?
You order bulk material online at a delivered price, we book a vetted local supplier and hauler, and the load arrives on the date you choose.
Does Hello Gravel get complaints?
Like any delivery company, yes. The issues customers raise most are delivery timing and receiving the wrong material. Report any issue within 48 hours of delivery with photos and we will work with you on a fix.
Where do these reviews come from?
From verified customers on Google and Reviews.io.
Where will the driver dump my material?
You can request a preferred spot. The driver makes the final call based on safety, access, clearance, and ground conditions. If the requested spot cannot be reached safely, the load goes to the closest safe location.
Does delivery include spreading the material?
No. Delivery does not include spreading, moving, grading, or cleanup unless that service is stated in writing before you order.
Do I need to be home for delivery?
It is recommended but not required. If you cannot be on site, stay reachable by phone during your delivery window in case the driver has questions about access or placement.
What can prevent a delivery?
An incorrect address, blocked driveways, locked gates, low wires or branches, soft ground, steep slopes, or tight turns. Check that the delivery spot is accessible before your delivery window.
Can I return a delivery or cancel my order?
Bulk materials cannot be returned once they are dumped. You can cancel without penalty if you tell us at least one full business day before your delivery date. If the wrong material arrives, report it within 48 hours of delivery. Full details are in our Refund Policy.
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